“I have still not received my order. I contacted customer service after a week of receiving the email that it had been dispatched having not received it and it was quite poor, it took them a while to respond to me and even that was just to ask if I had received it yet which I still have not, now eventually they have come back saying that they are having problems with the courier and will update me when they have new info on where my order is.
The whole time I have asked for the tracking details and they are still neglecting to give them to me.”
“The Products are great. Will definitly buy more. The only Thing that could be better is if I could have gotten a notification on when my package would come.”
“I haven't received my goods which were supposed to be delivered by last Friday 25/05/18. My account is telling me it is still waiting for shipment! So ridiculous and I have e-mailed you twice.”
“I could choose from a variety of american (and british) sweets and drinks, which i can't buy here in Germany. Even though it said "Processing" on the website, my order was sent as soon as i placed it.”
“The package arrived to late, there was a missing item, which I still did not recive.
I had to write 3 emails and it took a week before the customer service reacted to my mail”
“I was very happy with my order the only thing was one of the products were out of date as per my email, I got a reply and was sorted extremely quickly, the only thing that let everything down was the out of date product”
“i think the service you offer is very good for people who are not living in the us but want the items there und you can give that to the people so thank you. but maybe you should not send product which will expire a month later.”
