American Soda Reviews

Name: American Soda
Rating: 4.08

4.1 Rating 2,143 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,143 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products was lovely and tasty but if it was not so expensive I would buy a lot more. It costs too much and goes too fast for small amount.”

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Posted 8 years ago

“Was happy with the Cheetos I ordered and size of the tins were great. Ordered some Herrs buffalo wings chips but they didn't come so that was quite disappointing as I was looking forward to see my boyfriend reaction when trying them.”

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Posted 8 years ago

“I have to say I have been buying from here for a few years. In the beginning I always found what I wanted but it seems now it's harder as everything I want most of the time is out of stock so I don't order as often as I would like”

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Posted 8 years ago

“My first my order never went through at all and was still charged for items a bit disappointed with this as it was only when i phoned to see what was happening they said it never went through, not sure if this was one off as i said it was my 1st order that why 3 stars to give benefit of doubt I did get an apology & was then told my order would reach me at the end of the week, within 2-3 days it came as lady said it would.”

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Posted 8 years ago

“Good site for American products but there needs to be more availability to go with the choices.”

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Posted 8 years ago

“The order arrived with two of the glass jars smashed and the contense of those jars all over the items. I called American soda and did get a refund and I was told that they will look in to the way they package the jars in the future. I am very lucky I live with my family, as a blind person I could have been hurt had I put my hands in the box.”

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Posted 8 years ago

“Easy to use the website but order didnt arrive til the 5th working day and a couple of the bigger items id ordered had been forced into a small box”

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Posted 8 years ago

“Le cose non mi sono ancora arrivate pero so che è un sito afidabile e che arriveranno solo che ci vuole una vita”

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Posted 8 years ago

“It was very exspensive”

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Posted 8 years ago

“Paid a lot for next day delivery and didn't get it. Still waiting for a refund on my purchase as my first payment went through as an echeque for some reason so I paid by credit card via the phone. The company has had two lots of payments from me for only one lot of goods, I have emailed several times now and no response. I would also like my refund for the items that were not available and the difference between the next day shipping cost and the normal delivery. The items themselves were good.”

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Posted 8 years ago

Hi Emma. Sorry to hear about this. If you could give us a call on 0161 359 3655 between 9-4pm Mon-Thurs we will sort your refunds out for you.

Posted 8 years ago

“up until now everything has been first class and i love ordering from you,but my last order has yet to arrive and i have heard nothing.Not very happy.”

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Posted 8 years ago

“Always wanted to try Eggnog so sent for them as a surprise Was disappointed found it too sweet and sickly sorry”

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Posted 8 years ago

“Ordered on Dec 11, still no delivery (today is Dec 22). No automated E-Mail confirmation of order. But when contacting customer service I received the written confirmation that the order is on the system an in progress (Dec 14 + Dec 22). No expected delivery date supplied. Update: Order delivered in full on December 23rd - so just in time for Xmas! Thanks!!”

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Posted 8 years ago

“I think it's easy to order on this site, but it is difficult to have an answer to a question I've done before order. It is impossible to track the order because the page linked was totally white. Despite of this inconvenients, the order arrived in a week (I live in Italy) and that's good because in time for Christmas. I would be good if we can read the site in other languages. Good bye”

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Posted 8 years ago

“I thought the web site wasn't very clear. I have yet to comment on the product ordered as I haven't received it yet !! I hope it arrives very soon as it's a joke present for Christmas.”

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Posted 8 years ago

“Price could be little chepar”

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Posted 8 years ago

“I can not give any feedback, because I am still waiting for my parcel”

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Posted 8 years ago

“Hermes dumped the package over my back gate in the rain so the box got soaked through and damaged the items inside”

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Posted 8 years ago

We're sprry to hear this. Please call 0161 359 3655 and we'll sort it out.

Posted 8 years ago

“Too many products out of stock. Don't even list them if you don't have them. Too expensive on several items, $5 for a can of refried beans? Good, swift delivery here in Germany. Products arrive in good condition.”

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Posted 8 years ago

“This was my first purchase with American soda,the only thing I found very irritating was I couldn't log back to my account to track my order and still can't, if you could sort this problem out I would definitely give you 5 stars otherwise ok”

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Posted 8 years ago

Hello! Please email customercare@americansoda.co.uk and we'll sort your account out for you. :)

Posted 8 years ago

American Soda is rated 4.1 based on 2,143 reviews