American Soda Reviews

Name: American Soda
Rating: 4.07

4.1 Rating 2,150 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 1 star review on 31st May 2025

Mary John

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time using this company. I would use them again to see if next time it was a better experience. It's not so much the fault off this company as it is the delivery I had a problem with as my package came dirty and had a hole in it and you could see a footprint on the package and my item inside was marked and out off shape as it was a cardboard box off sweets. I don't think I got a email to say my items was in there way but I could be wrong. Over all I did get what u paid for just not in the best way.”

Helpful Report

Posted 9 years ago

Hi Debbie. We try very hard to ensure our products are delivered to a high standard. Please call us on 0161 359 3655 and we will sort this out, as well as speak to our couriers.

Posted 9 years ago

“Got everything I wanted but the boxed items were a bit bashed.”

Helpful Report

Posted 9 years ago

Hi Amy. Sorry to hear about the damage to your package. If any of the products were inedible then please give us a call on 0161 359 3655 and we'll sort it out for you.

Posted 9 years ago

“I was saisfied with every order ACCEPT the last one ... still no information on it. I´ve sent an e-mail inquiring about it. C. Anton”

Helpful Report

Posted 9 years ago

Hi Charlene. Please call us on +44 161 359 3655 to speed things up. We WILL get your order to you. :)

Posted 9 years ago

“Good choice of products. Everything crammed into one box which ended up damaging products. 1 item missing”

Helpful Report

Posted 9 years ago

Hi Mark. Sorry to hear about this. Please call us on 0161 359 3655 and we will sort it out.

Posted 9 years ago

“Pretty expensive food. Extremely slow delivery (I ordered the food on November 27th, but I only received it on December 7th, ten days later!). In the past, I got my order within 4 days, from England to Italy.”

Helpful Report

Posted 9 years ago

Sorry for the delay in delivering your order, Michele. Typically we deliver within 5 days so we apologise that yours took longer in this case. Sometimes delays do occur. :(

Posted 9 years ago

“I have been using American Soda for a few years now. The prices run from good to ok for about half of the items, and the other half I usually find to be quite expensive, so that I either do not buy anything or look elsewhere. But obviously, in general, they are ok to do business with. My biggest complaint is "out-of-stock" items. So many times I log in, only to find MANY items out-of-stock. Ticking the "notify me when in stock" is really no help. I am in Germany and must always pay shipping. The notifications come item-by-item, and ordering it this way for me makes no sense because of shipping costs, so I simply don´t order unless the back-in-stock is my root beer, which is the only thing I order in great bulk. So, I will continue using American Soda, because no one else out there I have found can offer any better.”

Helpful Report

Posted 9 years ago

American Soda is rated 4.1 based on 2,150 reviews