“Needed a spec which was not available via the on-line configurator. A quick email resulted in a quotation being prepared and uploaded to enable me to make purchase.”
“The variety of customisation at American Builds is amazing. I love being able to build my own gaming laptop. This is the 2nd laptop I'm buying - the previous one lasted well. The build quality and service is great too.”
“Great service, very happy with the PC. I was able to get an incredibly priced upgrade for my mum. Replaced her old machine of nearly 15 years and was able to get something that will last her a long time without waiting for it to start up for half an hour!”
“The overall flow from start to finish was extremely organised, thorough and helpful, alongside being straightforward and easy to customised the laptop and purchase. Very high attention to detail throughout and the small booklet is also a great touch that comes with the product”
“American Builds kept me informed at every point of the process from placing the order all the way until it was delivered to me. Their customer service is fast and polite and was able to solve my problems on a number off occasions.”
“Everything about the whole process was perfect, the updates were very helpful, and the end product was better than I could have hoped for. I’m very happy with everything, but best of all the cable management inside the case is incredible and done to perfection.”
“Communication is excellent
You can tell by the finer details that they have been in this business a long while and know exactly what they're doing. This comes across at every stage.
Oh, and the computer is also great and running perfectly”
“Good quality system at a reasonable price. The progress through the build and commissioning process was well communicated. This is my third purchase from American Builds and I'm sure won't be my last.”
“Easy platform to select your build! Team very responsive with any questions and you are updated promptly with any updates/changes to your order. Great service all round”
“Bought a $4k beast. The guys are so helpful and friendly. The initial sales consultation was amazing - really knowledgeable. Changes to my order were also stress-free. Order tracking was very clear on timings. Only thing I wish is that they had the option to bring it back in and upgrade/change for you. I would gladly pay for that!!”
“I purchased a Gaming PC from AmericanBuilds. It was very well packaged the system itself was clearly very well built, cable management was immaculate. I ran into an issue that I thought might be a faulty graphics card and support was very quick to respond and helpful.
Recommended.”
“Very user friendly interface, smooth order placement and timely updates. Be aware of the dates as they meant to be 10 working days to build my order took around 3 weeks including bank holidays.”
“Didn't appreciate the lack of transparency in regards to processing times BEFORE placing the order.
I used the PC for 2 days before it black-screened to a windows update. After contacting customer services I was told to fix it myself (admittedly with good advice on how to do so).
Overall I'm happy with my PC but I believe that's due to the specs I ordered more than the experience with the company.
This is the second time I've bought a PC from the company and likely wont be the last so I'm hoping it's better next time.”
“This is fifth computer I have bought from American Builds. Three Desktops and two laptops.
Also if you have technical problem the online technical support is excellent. I would not think of buying a computer anywhere ells.”