“Needed a spec which was not available via the on-line configurator. A quick email resulted in a quotation being prepared and uploaded to enable me to make purchase.”
“Great service before payment but after paying for expedited service I still do not have the machine a few weeks after placing the order and 10 days after they told me it had been dispatched.”
“The variety of customisation at American Builds is amazing. I love being able to build my own gaming laptop. This is the 2nd laptop I'm buying - the previous one lasted well. The build quality and service is great too.”
“Great service, very happy with the PC. I was able to get an incredibly priced upgrade for my mum. Replaced her old machine of nearly 15 years and was able to get something that will last her a long time without waiting for it to start up for half an hour!”
“The overall flow from start to finish was extremely organised, thorough and helpful, alongside being straightforward and easy to customised the laptop and purchase. Very high attention to detail throughout and the small booklet is also a great touch that comes with the product”
“Website: not very clear for building about prices. You should have a look at PCComponentes builder and renovate yours
Pc was very organized and very well and clean built, thank you for this
Got problems at home lot of crashes and blue screens when opening unreal engine at home. I fixed updating the bios. I think Bios should come with latest update if the pc is build by American Builds team.”
“American Builds kept me informed at every point of the process from placing the order all the way until it was delivered to me. Their customer service is fast and polite and was able to solve my problems on a number off occasions.”
“There are many companies offering bespoke Gaming PCs, but when I called up Americanbuilds, they
1) Answered the phone quite promptly, and
2) were very helpful.
I was not interested in configuring the PC, I simply wanted something at my budget for my son to play streaming type games.
I hope that in future, if there are any issues with the PC, Americanbuilds can be contacted as easily as they were initially. The PC was well packaged and delivered on time. Setup was straightforward.
I've given them 4 stars as I've not owned the PC for more that a few weeks, but so far, so good. My son loves it !!”
“Everything about the whole process was perfect, the updates were very helpful, and the end product was better than I could have hoped for. I’m very happy with everything, but best of all the cable management inside the case is incredible and done to perfection.”
“Communication is excellent
You can tell by the finer details that they have been in this business a long while and know exactly what they're doing. This comes across at every stage.
Oh, and the computer is also great and running perfectly”
“Good quality system at a reasonable price. The progress through the build and commissioning process was well communicated. This is my third purchase from American Builds and I'm sure won't be my last.”
“Easy platform to select your build! Team very responsive with any questions and you are updated promptly with any updates/changes to your order. Great service all round”
“Great pc, very powerful and quiet.
Not so good, windows 11 required update out of the box. On updating got black screen and windows didn’t load. Eventually sorted it out myself, but perhaps American Builds could ensure windows is up to date before shipping.”
“3rd pc i have bought from them. Very pleased with the pc, BUT i asked for 2nd hard drive to be partitioned and for Chrome to be installed, neither of these happened and an email to American Builds has not been answered.”
