aoonuauto Reviews

Name: aoonuauto
Address: 3026 Van Sansul Ave, San Jose, California
Rating: 3.48

3.5 Rating 621 Reviews

60 %

of reviewers recommend aoonuauto

3.5

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't receive the correct product.”

Helpful Report

Posted 5 years ago

“Love the products that I received, even though they do not fit my door sills as required! I re located them in a different location, and that worked out ok, also 1 out of 4 pieces that I received did NOT change colors, and I have not got a reply back on this issue either, im still waiting,”

Helpful Report

Posted 5 years ago

“The parts were for my wife's BMW. They fit and work perfectly. They were also easy to install. She loves the welcome lights. I would definitely use Aoonuauto again!”

Helpful Report

Posted 5 years ago

“Great! Awesome product!”

Helpful Report

Posted 5 years ago

“I didnt get what I ordered! I wanted the simple lexus light decals to exchange out with the factory door panel lights. Not only did it come in pieces but it didn't come with a shipping or return slip so that I may exchange or get a refund”

Helpful Report

Posted 5 years ago

“Delivery took too long”

Helpful Report

Posted 5 years ago

“The LED door sills are excellent. However, nothing is mentioned on the website that if you order a static light (I ordered blue), the light is NOT constant. By default, the light pattern moves around and pulses. In order to get a constant light, you have to choose the multi-color option which comes with a controller. The controller will let you set the light pattern to constant. This madethe 1st door sill kit I ordered is useless because I want a constant blue light. So I bought a 2nd kit (multi-color with the controller) to get what I wanted. I could've avoided all of this if the info was specified on the website.”

Helpful Report

Posted 5 years ago

“Fit was great. Bought mats for qx56 suv. Looks great as well”

Helpful Report

Posted 5 years ago

“Always have the best stuff thank u”

Helpful Report

Posted 5 years ago

“Great logo lights and fast shipping”

Helpful Report

Posted 5 years ago

“I purchased these puddle lights twice. The first time and the second time they did the same thing. So what happened was, the first purchase the lights worked for maybe two days then completely turned white, the blue color was completely gone. So I thought maybe because 100 reasons that could’ve happened. So I purchased a second one hoping they do work. And they lasted one day until they turned white completely as well. These are the worst in the market, I did my research and they’re cheap you can Buy them for half the price on eBay versus what this company charges you. sincerely garbage, the worst puddle lights in the market. I’m looking forward to put my car on the magazine this year, put a lot of money and effort into Many projects on this vehicle. To put these puddle lights on my car literally was a disgrace. It’s OK I found out the hard way. I hope this is helpful for any other people reading the reviews. Seriously garbage. The only good thing I got out of this was a headache”

Helpful Report

Posted 5 years ago

“I MADE MY FIRST PURCHASE AND IT TOOK THE TIME THAT WAS PROMISED, BUT THERE WAS NO CUSTOMER SUPPORT TO ANSWER ANY QUESTIONS”

Helpful Report

Posted 5 years ago

“Product sold to me didn’t fit the car they said it would”

Helpful Report

Posted 5 years ago

“Easy to work with & confirm your requests/ details for special orders. They get ahold of you or get back to you ina short time considering the time distance between the 2 countries!!”

Helpful Report

Posted 5 years ago

“Finally got my Infiniti lights installed yesterday and they look great! They give it a great reflection”

Helpful Report

Posted 5 years ago

“Disappointed lights poorly packaged lights don't fully work I had them installed professionally.”

Helpful Report

Posted 5 years ago

“Excellent transaction, great product, fast delivery 📦”

Helpful Report

Posted 5 years ago

“I received what I ordered in time with a perfect fit. Thank you for the prompt service.”

Helpful Report

Posted 5 years ago

“Product looks great. Delivery time was shorter than some places given the pandemic situation great! Cant wait to give them as Christmas gifts!”

Helpful Report

Posted 5 years ago

“No clear instructions. Terrible packaging. Totally dissatisfied.. Would like a refund.”

Helpful Report

Posted 5 years ago

hello, apologize for this inconvenience ,for the install instructions you can refer to this video https://www.youtube.com/watch?v=IsR79qCFxBg on our Youtube channel . and regard the packaging can you take couple picture to us ? so that we can offer the solution base on the issue .you can contact us by sending email to the mailbox customer@aoonuauto.com or through the FB message ,thanks

Posted 5 years ago

aoonuauto is rated 3.5 based on 621 reviews