aoonuauto Reviews

Name: aoonuauto
Address: 3026 Van Sansul Ave, San Jose, California
Rating: 3.47

3.5 Rating 615 Reviews

59 %

of reviewers recommend aoonuauto

3.5

Based on 615 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LIGHT STAYED ON AND BUTTONS DIDN'T WORK”

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Posted 9 months ago

Hello, sorry for your confusion, the working mode is: It will light up when the door is opened, and then automatically turn off after displaying all lighting modes in two cycles (the LED door sill panels also turn off as the door closed). It will light up again as the door open. Generally, solid color keep light up for about 1 minute, and 3 minutes for multi color. The duration of the light is proportional to the length of the door sill pedal. The longer the door sill pedal, the longer the light could stay on.

Posted 9 months ago

“Door light was crooked and misaligned. Not happy.”

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Posted 10 months ago

“Not worth the money........”

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Posted 10 months ago

Hello, what is wrong with it? Is there any quality problem with it?

Posted 9 months ago

“The car sill I bought does not fit my car. Have tried to return it and get a refund. All I get is a runaround. I would not recommend your company to anyone.”

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Posted 1 year ago

Sorry for your situation, regarding your question,could you send me some pics of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.

Posted 1 year ago

“Item does not even nearly fit my Audi R8. It's about 4 inches to short and will require some full custom work to the door seals to make it look any good. The size is so wrong that I'm not even sure if its the right item or not. However quallity of the item seems to be very impossive.”

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Posted 1 year ago

“Not worthy, mine didn’t fit my car and wouldn’t stay put after installed, almost every time i opened the doors it fell off. It is nice and sensors work perfect but the magnetic part it’s poorly design.”

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Posted 1 year ago

Hello, sorry to bring you a bad shopping experience. Regarding your question,could you send me some videos of the product? I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.If you don't provide us with pictures, we can't judge whether the product you received is like you said. Please send the video to us at customer@aoonuauto.com. Looking to hear from you real soon,thank you.

Posted 1 year ago

“I did not received what I ordered. I was Ted the BMW color changing floor mat but instead I received the BMW M performance floor mat in the future please pay more attention to what people ordered.”

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Posted 1 year ago

“looks nice and fits perfectly but the lights is no longer changing color and its only been 2 weeks, i explained what happened and customer service did nothing about it”

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Posted 1 year ago

“No installation instructions”

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Posted 1 year ago

“Need a telephone number to call when part are defective”

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Posted 1 year ago

“Not great quality”

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Posted 1 year ago

“Light works but adjusting angle for the rear door was impossible and it broke”

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Posted 1 year ago

“The directions on how the item works were unclear.”

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Posted 1 year ago

Hello, sorry for your confusion. You need to do is put 3 AA batteries to the interface and it will light up immediately. You would also check out the install tutorial for "LED Door Sill Powered By AA" on https://bit.ly/31WKn16

Posted 1 year ago

“It doesn't charge my phone”

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Posted 1 year ago

Hello, the phone holder you bought style is not rechargeable, here is the link for the rechargeable model https://aoonuauto.com/infiniti-compatible-air-vent-car-phone-holder-charger, you can place the order by it. Thank you for your attention, have a nice day.

Posted 1 year ago

“After waiting a lot longer than was expected I finally received to only find out wrong part”

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Posted 1 year ago

“The unit keeps opening and dropping my phone for no reason.”

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Posted 1 year ago

“Very slow in getting your order. But my order was wrong. I put in the information . That I wanted the 10 design with Denali. Instead I got.Chevy sport Not happy at all”

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Posted 2 years ago

“It took me over three weeks to get my light up floor mats and then when I plugged them in they looked great . They worked for 5 mins and they shut off . I contacted you back you said you were going to send me a power Bo’s cause you weren’t sure what it was that caused it to stop. It’s been almost another 3 weeks and still haven’t received that yet. I was going to buy a matching set to go with it . This is in a show car. I show it three times a week . I could of would a lot of these for you. Never seen them before. But now I’m not sure”

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Posted 2 years ago

Hello, deeply sorry for keeping you waiting, the new control box has been delivered to your mailbox, you can have a check. And we have sent the tracking number to your email.

Posted 2 years ago

“Car door logo lights were faulty. Shpping too almost a month to receive.”

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Posted 2 years ago

“I don’t like that my phone holder car cradle drops my phone when the heater is on. The heat triggers the sensor and drops my phone. Also when the cool air is on at a high speed the sensor can’t sense my finger when trying to take my phone out of the car cradle. It’s kinda annoying but love how it looks in my car.”

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Posted 2 years ago

aoonuauto is rated 3.5 based on 615 reviews