aoonuauto Reviews

Name: aoonuauto
Address: 3026 Van Sansul Ave, San Jose, California
Rating: 3.47

3.5 Rating 615 Reviews

59 %

of reviewers recommend aoonuauto

3.5

Based on 615 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been asking for a refund for about a month an a half and still haven’t gotten a response”

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Posted 7 months ago

Hello, we have replied to your email, what is wrong with the item you received? Is there any quality problem? We are waiting for your reply all the time, but you didn't reply to us.

Posted 6 months ago

“Lights did not fit my car even though they assured me they would.”

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Posted 7 months ago

Hello, in order to find the compatible door light for your car, could you send us some photos of your factory door light? We'll need these pics to know which variant are compatible for your car. You can send the pics to our email customer@aoonuauto.com

Posted 6 months ago

“1 star as I’ve been waiting 2 months now and have not received my order I won’t shop here again”

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Posted 8 months ago

“Doesn't come with instructions per specific vehicle...”

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Posted 8 months ago

Hello, it is easy to install, all you need to do is wiring, here are the installation instructions: Step 1. Test if the led door sill is working properly. Step 2. Sure the position of the installation and clean to make it dry. Step 3. Connect the positive and negative wires to the power supply of the door switch sensor. (red wire connects to the positive and black wire connects to the negative.) Step 4.Tear off the 3M tape on the back of the door sill pedal, and attach the door sill pedal to the install location. Step 5. Tidy up the wires and the installation is complete. (Hard-wire it to car battery won’t invalid your car warranty.)

Posted 8 months ago

“Slow shipping and lead times. Product definitely not worth the wait. Seems cheaply made. Probably won't even install.”

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Posted 9 months ago

“I choose 1 star because I ordered the wrong item but they refused to accept the return because they return policy. Even when I spoke to the customer service representative he was ironic which is not acceptable. In almost all online stores accept returns but they have a very bad return policy. So I don't recommend it.”

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Posted 9 months ago

Sorry for this situation, is there any quality problem with the item?

Posted 9 months ago

“Need to return. Do not like the look of the item.”

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Posted 9 months ago

“Never received the itam”

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Posted 9 months ago

Hello according to delivery status on your package, your package has already delivered to your house.Please pick it up soon as possible in case it being stolen or damaged.If you still couldn't find your package, suggest to ask to your family or neighbor see if anyone pick up this package for you.

Posted 9 months ago

“The item i purchased is not compatible with my 2023 Honda Civic LX”

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Posted 10 months ago

Regarding your question,could you send me some pics of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.

Posted 9 months ago

“Terrible product”

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Posted 10 months ago

Hello, have you received the item? What is wrong with it？ is there any quality problem with it?

Posted 10 months ago

Hello, what is wrong with them? Is there any quality problem with them?

Posted 10 months ago

“Not impressed at all. It took forever to ship and the quality is below expectations. Very disappointing for an expensive item. Will make another purchase ever again.”

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Posted 10 months ago

Hello, sorry for your experience, could you tell us what is wrong wit it? Is there any quality problem with it?

Posted 10 months ago

“I would give it no stars but that's not an option. Didn't get how I wanted it and the lighting and wiring are junk.”

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Posted 10 months ago

Hello, sorry for your experience, what is wrong with the item, is there any quality problem with it?

Posted 10 months ago

“Horrible experience. I ordered two cell holders designed for Aston Martin, that actually don't work on my Aston Martin. They just wobble back and forth and are unusable. You refused to refund my money, and after several emails you stopped responding. I threw them away, You basically stole my money. Complete scam.”

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Posted 10 months ago

Hello, don't worry, regarding your question,could you send me some videos of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.

Posted 10 months ago

“I am not happy at all, I was sent a "bowtie" to be put on a flat surface, in the advertisement it stated that it would go on the front grill. As soon as I got it I knew it wasn't going to fit as the grill has a curve to it the light does not, it goes an a flat surface and it doesn't fit in there.”

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Posted 10 months ago

Hello, don't worry, regarding your question,could you send me some pics of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.

Posted 10 months ago

“NEVER ORDER FROM THIS COMPANY. YOU WILL BE RIPPED OFF. ORDERED DOOR LIGHTS. DID NOT GET WHAT I ORDERED. RETURNED THE ITEM AT MY COST. YOU SAY YOU NEVER GOT MY RETURN. I PAID YOU OVER $100 AND GOT NOTHING REFUNDED. YOU RIPPED ME OFF. SHADY BUSINESS. CUSTOMER SERVICE TRASH. PRODUCT TRASH. NEGATIVE STARS FOR THIS COMPANY!”

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Posted 10 months ago

“The door sill light for my Dodge Ram 1500 didn't fit and the included "instructions" were completely inadequate.”

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Posted 10 months ago

Hello, it's easy, all you need to do is put 4 AA batteries to the interface and it will light up immediately. You would also check out the install tutorial for "LED Door Sill Powered By AA" on https://bit.ly/31WKn16

Posted 10 months ago

“Ordered LED sill plate for my Honda 2022 Pilot the front ones were too long and did not fit, so I could not use. Waste of my money…”

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Posted 10 months ago

“Worse customer service, I ordered 2 lights both arrived damage . Still waiting for refund after 6 weeks”

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Posted 11 months ago

Regarding your question,could you send me some videos of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem.

Posted 11 months ago

“I keep getting emails on taking a survey i already completed -I felt that the salesman was not completely honest on the dashboard stitching separation -I felt the salesman was disinterested once he received the check for the car, received no instruction on car features -Have not received any follow up from the salesman”

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Posted 1 year ago

“I often write positive reviews on companies that do a good job, but I will never, ever do business with this company again - they are a scam and a rip-off!! The parts they shipped me were different from what was in the picture that I ordered; nonetheless, I tried instaling the parts that came and they did not fit my car. So I contacted them and first they asked for photos of what I received; so I sent the photos, making it clear that what I received was of a much different shape and size compared to what I ordered. Then they told me to make a video of myself trying to install the parts on my car. That is humiliating; I have already lost enough time trying to install them, I'm not about to waste more time so that they will believe me. The parts are different and they do not fit, but they refuse to refund or allow me to return until I make a video. What kind of customer service is that???”

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Posted 1 year ago

aoonuauto is rated 3.5 based on 615 reviews