aoonuauto Reviews

Name: aoonuauto
Address: 3026 Van Sansul Ave, San Jose, California
Rating: 3.48

3.5 Rating 621 Reviews

60 %

of reviewers recommend aoonuauto

3.5

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item that was purchased did not come in time also the instructions are very poor also there were no cars that would help on you tube I have installed this item on my own and I have the proper way to install for a 2017 wrx but I will not be giving that information to you I would suggest in the future that if you are going to sell this product to include detailed instructions for each vehicle I.e constant hot wire and ground”

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Posted 3 years ago

Hello, it's easy to install. All you need to do is wiring. recommended spot for wiring will the cables that laying underneath the car's threshold or cables that left to your car doors or your can check out our youtube channel c where we got some install guidance might able to help:) You would do you own install by following our install guidance on youtube channel: https://bit.ly/2p6LTPH

Posted 3 years ago

“They gave me the wrong one like how stupid u got to be if I can can I ship them back to you guys I aready have bought new ones”

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Posted 3 years ago

Hello, sorry for this situation, in order to find the compatible door light for your car, could you send us some photos of your factory door light? We'll need these pics to know which variant are compatible for your car. Could you send the pics to our email customer@aoonuauto.com pls? Thank you.

Posted 3 years ago

“The installation not that easy to understand I think it should be step-by-step and if there is step-by-step instructions on how to insulate or install the chargers/cell Stand. Was not user-friendly as far as understanding the step-by-step instructions. If you have those I would most definitely like to have a copy so I can enjoy the product that I Purchased”

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Posted 3 years ago

Sorry for your confusion, it is easy to install: 1. Clamp the mounting base to the air outlet that is convenient for the driver to operate the mobile phone. Tighten the screw so that the clip can be firmly fixed. 2. Loosen the screw on the back of the phone holder, then snap it into the ball-shaped pillar of the mounting base, and tighten it. 3. Use the attached Type-C cable to connect the power supply on the car. After connecting the power, the LOGO of the cradle will light up. When an item approaches, it will automatically unfold the clip and then automatically close. 4. Rotate the bracket to find the most suitable angle to put the phone on it. If your phone is equipped with wireless charging, it will charge automatically. If your mobile phone is wired for charging, please insert the included magnetic plug into the charging port of your mobile phone and then put the mobile phone on the cradle.

Posted 3 years ago

“Do not order from this company. The product did not work for me and this company will not give me a refund. Bad company.”

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Posted 3 years ago

“Horrible I paid for custom shadow door light and before I purchased it I asked if they can do it and they told me no problem!it I received it and it was horrible nothing as advertised.When I contacted them about the problem they said oh ya it’s not as strong because it’s custom so why didn’t they say that at first only to get my money I sent proof and they agreed it wasn’t a defect light their salutation to send me car aroma therapy!!!!!! I’m buying shadow why would I want that I told them to send a non custom witch is half the price of custom they say they can’t! So basically I got ripped off don’t expect to even be able to exchange for the same exact item! They never sent anything!”

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Posted 3 years ago

“I rate this as a 1. My logos are there but it’s not bright and can hardly be seen even in complete darkness. Disappointed”

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Posted 3 years ago

“Don't waste your time or money. The lights are so dim and the logo doesn't show clearly.”

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Posted 3 years ago

“JUNK GARBAGE”

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Posted 3 years ago

“I did not get the item that I thought I purchased. I don’t even know what I received in the package. Those were not Cadillac emblems that I received!!!”

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Posted 3 years ago

“The product itself looks nice, however it is not practical. It does not hold the phone in a firm manner and seems very fragile. The phone slips from the handle all the time. I ended up not using it. I do not recommend this product.”

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Posted 3 years ago

“Lights are nice but don’t last long water get into them”

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Posted 3 years ago

“I was sent the wrong lights when I contacted customer service via messenger they have not sent me the correct door logo lights and only are able to be contacted vis messenger and have a on Vacation message as auto reply”

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Posted 3 years ago

Hello, I am very sorry to bring you an unpleasant shopping experience. We have contacted you by email, please reply as soon as possible so that we can provide you with after-sales service.

Posted 3 years ago

“Your return policy sucks!”

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Posted 3 years ago

Hello, I'm sorry because you can't provide us with video or photos of defective or wrong products, we can't judge whether there is a problem with our products.

Posted 3 years ago

“Do not buy from this guys the are selling unqualited cheap scratched items and they don’t have return policy”

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Posted 3 years ago

“I was sent the wrong part. And I triple checked the part numbers before ordering.”

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Posted 3 years ago

Hello, Don't worry, we will provide high-quality after-sales service. We have contacted your email, and hope that you can reply to us as soon as possible so that we can provide help in time, thank you!

Posted 3 years ago

“Garbage items!!!!!”

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Posted 3 years ago

“Never received 2 items out of 3. And the one item I received didn't work nor fit and never received a refund for the the other items.”

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Posted 3 years ago

Hello, The tracking information shows that your item was placed in the mailbox, if you have not found it we recommend that you contact USPS customer service(1-800-275-8777) with your Tracking No 9274890278833721142177 to inquiry a actual status for your package. About door sill pedal problem, would you put you led door sill to the threshold and take couples clear pictures to us. So we know your problem and offering solution:)

Posted 3 years ago

“Never received the product I ordered.”

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Posted 3 years ago

Hello, sorry to receive such feedback, could you give us the order number?

Posted 3 years ago

“Takes a long time to get here from China.”

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Posted 3 years ago

“They burn out too fast… it last about a month and then they get very dem where you can’t see them.”

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Posted 3 years ago

aoonuauto is rated 3.5 based on 621 reviews