aoonuauto Reviews

Name: aoonuauto
Address: 3026 Van Sansul Ave, San Jose, California
Rating: 3.47

3.5 Rating 615 Reviews

59 %

of reviewers recommend aoonuauto

3.5

Based on 615 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful. Product came 3 weeks late. Also the mud flaps I ordered were wrong. I ordered for a 2020 Chrysler 300. What I received were for a 2012-2016. I can even use them, they don't fit.”

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Posted 1 year ago

“Dont fit at all on my 2005 mdx very disappointed”

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Posted 1 year ago

“I didn’t like the quality of the item and it wasn’t what I expected. I cordially tried to return it and was denied. That’s very frustrating.”

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Posted 1 year ago

“I can't give you review because I haven't received my product yet”

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Posted 1 year ago

“I ordered door sill plates on 1/16/2023. I still have not received them as of 2/18/2023.”

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Posted 1 year ago

Hello, sorry for keep you waiting, your package is on the way, we have sent the tracking information to your email, don't worry.

Posted 1 year ago

“the LED light i was expecting was the procshe logo but this does not seem to be the case i received a just some blue lights.”

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Posted 1 year ago

Oh my dear customer, sorry for your confusion, you need to peel off the white protective film to see the logo.

Posted 1 year ago

“sent wrong size, product is useless”

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Posted 1 year ago

“The door sill does not fit on the car and I contacted support and they still have not given me any steps on how to either exchange it or get my money back.”

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Posted 1 year ago

Hello, I am sorry to bring you an unpleasant shopping experience. We have proposed a solution for you to remake but have not received your reply. Could you provide us with the size to remake?

Posted 1 year ago

“DO NOT purchase from this site. It is fraud i placed an order 2 months ago and was charged and never received my items or any communication regarding my items”

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Posted 1 year ago

“I had ordered the LED lights for my 2021 Jeep Rubicon door frame. When I went to install the lights. It was to small for the door frame. I was actually disappointed in the product. For the fact it's to small and I waited longer than expected for the package to arrive. To top it off there is a no return policy. Money spent down the drain.”

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Posted 1 year ago

“They were not actual door sills for 98 chevy 2500...I have no clue what they are, but I very dissatisfied..I don't believe I can recommend your business to any of my friends, family nor will I buy from you again”

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Posted 1 year ago

“does not stick in place, don't buy this”

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Posted 1 year ago

Hello, don't worry, we have good after-sales service.Regarding your question,could you send me some pics of the product?I need to confirm which type of problem your product belongs to, and then we will give you a solution based on your problem. If you don't provide us with pictures, we can't judge whether the product you received is like you said. Looking to hear from you real soon,thank you. Please send pictures to our email customer@aoonuauto.com, thanks in advance~

Posted 1 year ago

“Worst customer service ever never got my order they shipped me a wallet instead of my lights , showed a picture of the item they didnt belive me stopped messaging me wont give me niether product or money back”

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Posted 1 year ago

Hello, deeply sorry for your situation, we have contacted the logistic company to investigate your parcel, don't worry, once we get their reply, we will contact you.

Posted 1 year ago

“Terrible company. Nothing else to say.”

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Posted 1 year ago

“I have yet to receive my order. Can you please help me in this matter”

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Posted 1 year ago

“This product didn’t work . Reached out to them and still no response on returning this item.”

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Posted 1 year ago

“I have not received the item”

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Posted 1 year ago

“Really was hoping for a 5 star review after getting it But unfortunately first didn’t fit my car it was to big I order 4 I got 2 so yea no good I forgot to put my P.O. Box was hopping for them to add my P.O. Box to that address but they can’t so u will be requesting my refound I contact them they answer me so I really like that communication”

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Posted 1 year ago

“Unable to install, nothing in the instructions tell you which wire to hook into or how to find which one.”

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Posted 1 year ago

Hello, sorry for the inconvenience. It's easy. all you need to do is wiring. recommended spot for wiring will the cables that laying underneath the car's threshold or cables that left to your car doors or your can check out our youtube channel https://bit.ly/2p6LTPH where we got some install guidance might able to help:) If you have any questions, please feel free to contact our email customer@aoonuauto.com

Posted 1 year ago

“u guys suck I order something over a month ago and still not have received it so u guys suck I I will not do any business with you guys anymore”

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Posted 1 year ago

aoonuauto is rated 3.5 based on 615 reviews