Hi Claire
Thank you for your review of our pink twist bags and white flat-pack boxes, I'm so pleased they arrived quickly and that you are happy with them. Enjoy the rest of your week.
Best Wishes
Charlotte
Hi Kate,
Thank you for your review. I've just been looking around your website and I love your story and ethos behind your products. I hope we can work together again soon. Have a great week.
Best Wishes
Charlotte
Hi Michael,
Thank you for leaving your four star review, I'm very happy to hear that you found our website quick and easy to use! I'm sorry that the discount voucher came so soon after your last purchase. I understand that not everyone can stock-up due to space restrictions. Do please keep an eye out in your email for more offers in future, we send out weekly offers to our customers so I'm certain it won't be long before you receive another offer for the bags. I hope you have a lovely week and I look forward to working with you again soon.
Charlotte
Hi Vesna
Thank you for your very kind and positive review. I'm thrilled to hear that you love our twist handle paper bags. I hope you have a lovely week.
Charlotte
Hi Joanne
Thank you for your second order! It's great to hear you are so pleased with the blue vest bags. I look forward to working with you again.
Charlotte
“An amazing find for my small start up business and I cannot wait to do business with them for the long term, easy, excellent pricing and website so simple to use,”
Hi Josephine,
Thank you for your very kind feedback, I look forward to working with you too. I wish you every success in your new business!
Have a relaxing weekend
Charlotte
“Great service very efficient - one thing I would say is it would be nice for a discount voucher to be sent to customers occasionally who regularly use you rather than a random voucher sent when stock not required - look after loyalty. This would make you excellent .”
Hi Lisa,
Thank you for your review I'm so pleased you like our service. Thank you also for your suggestion regarding marketing. We do send vouchers based on previous purchase behavior to ensure that all discounts and offers are relevant to our customers. However I appreciate that these may arrive at a time that you might not need the product and you may not have the space to stock-up.
We have exciting plans for 2015 that coincidentally fulfills your suggestion so please keep in touch and an eye out in your emails.
Have a great week!
Charlotte
“Amazing Service!! - ordered 200 bags one afternoon and they arrived the next day dead on time given which was between 2.45pm - 3.45pm - Brilliant service and updates sent by text and email even for a small order such as mine - why cant everyone else do this!!
no chasing from me or worrying about product being delivered on time.....
- superb customer service and I will definitely be using APL again and recommending APL to my clients as well as family and friends! - the bags were even better than they looked in the picture! thank you!”
Hi Rahul
Thank you for your really positive review! What lovely feedback to read on a Friday afternoon. I have shared your comments with our team as I'm sure it will make them smile. Every customer of ours is treated in exactly the same way, all our customers are important. I'm so happy to hear that you will be purchasing from us again and plan to tell your clients about our service.
I hope you have a wonderful weekend.
Best Wishes
Charlotte
