Good Morning Beverley, Just a quick note to say thankyou for your review. It's wonderful to hear that you plan to order from us again! Have a great week.
Charlotte
“My 2nd order, and again very pleased with easy ordering service .
Excellent and very quick delivery , goods were very high quality.
Thank you.
Jeanette”
Hi Jeanette
Thank you for your feedback, I'm thrilled to hear you found our website easy to use and our products high quality. Have a very nice week.
Charlotte
Hi Elsina
Thank you for taking the time to review APL. We really appreciate your feedback, I've shared your comments with Shirley too, you made her smile! I hope you have a great week!
Charlotte
“Wow! What amazing service. I placed my order and it arrived really well packaged the very next day.
Thank you so much for the great service. I would definitely recommend.”
“Delivery turned up a day later than promised and paid for (false advertising.) Delivery instructions were not followed and were delivered elsewhere rather than to myself who requested for it to be delivered just to ZAK NERGI!. Really disappointed in the level of service I have received and I and the company I work for will not be using this service again.”
Hi Zak
I’m very sorry that your order was late arriving. I would like to ensure you that this is extremely unusual. I have investigated your order: it did leave our Warehouse on time for next day delivery. However there was a delay at the central Interlink delivery hub in Birmingham. We are very sorry, this is a rare occurrence beyond our control. We use Interlink because of their extremely high level of service and reliability and this is a very unusual event. We have refunded your delivery charge and I hope that this has restored your confidence in APL.
I hope you have a nice weekend.
Charlotte
“I like the updates regarding when i would get my order. It would be nice if you could provided a service where you print the customers logo or details if they so desire”
Hi Ayo
Thanks for your feedback and positive comments.
We do offer printing on a number of items and we are currently researching the possibility of printing on the items you have purchased, so please do keep an eye on our website for future orders.
Best wishes, have a great weekend.
Charlotte
“Fantastic transaction from prompt shipping to great communication, I'm extremely delighted that my bags arrived within 24hrs. The bags are of very good luxurious quality and My queries were quickly handled and I will definitely buy from again.”
Hi Obah
Thank you for your very kind feedback regarding our white rope handle bags. We love the quality of them and I'm so pleased to hear that you do too! It is great to hear that you plan to order from us again. I hope you have a lovely week. Thank you for your order!
Charlotte
“The website is very easy to navigate, the product images are good and delivery was quick - exactly what we needed. We will definitely be ordering again!”
Hi Susan
Thank you for your feedback and all of your previous orders. We really appreciate your business and loyalty, we look forward to working with you again soon. Have a nice week.
Charlotte
