Hi Fiona,
Thank you for taking the time to review our counter bags, twist handle bags, tissue paper and matchbox style gift boxes. I am very pleased that you are happy with the quality of our products and delivery service you experienced.
It is also great to hear that you will be ordering from us again in future.
I hope you have a nice week.
Charlotte
“I ordered 10 shallow A4 presentation boxes for presenting my CV and portfolio inside for year-out job applications. They look fantastic, very sharp and well made, I'm very happy with the product. Also very fast replies to quires
Ordering was also a delight, with in a few hours I received a text to say the items had already been dispatched and would arrive the next day, and so they did! Within the estimated delivery time, which was an hour window, very precise compared to other couriers.
However a total of 2.50 per cardboard box (including tax and delivery) is a bit expensive, I understand these items are made for bulk order however I feel a student discount would be helpful for us art students seeking small samples of professional packaging for projects etc.
Overall, I will definitely recommend! lightning delivery and replies, and great quality items.”
Hi Marc,
Thank you for your review of our luxury A4 style presentation boxes. Your comments about our product and service are greatly received. The style of boxes you ordered are our top of the range collection which are made from 100% recycled board and sustainably sourced paper, given this is an extremely high quality product the price we offer is very competitive. As we are predominantly a business to business supplier we do offer discounts but this is when ordering multiple quantities, I understand your comments regarding student discounts however this is not an area of the market that we pursue as a wholesale supplier. I am very pleased that you are happy with the quality of our products and delivery service you experienced. Thank you for your positive feedback and recommending APL to family and friends. I wish you well with your job search. I hope you have a nice week.
Thank you
Charlotte
Hi Paul,
Thank you for your review of our brown kraft counter bags. I am very pleased to hear that you are happy with the bags and our speed of delivery. Have a nice weekend!
Thank you
Charlotte
“Found APL on internet, I need some Brown carrier bag quickly for the start of my summer season sell my own woodturning and wished to present it well to customers, order was delivered today after ordering Late Saturday. Great service thank you.”
“We found this company on line late Friday afternoon and they had just what we wanted in small quantities.
The ordering system was easy, the goods arrived at 11.30 a.m. Monday morning.
They are a company we would use again.”
Hi Janet. Thank you for taking the time to review APL, I am pleased to hear that you found our website easy to use and that you will be placing another order in the future. We appreciate your feedback, have a nice week. Charlotte
“Very fast delivery! Top quality bags and boxes. Particularly impressed with the durability of the boxes - I'm using these as gift boxes but they will last forever! Perhaps a smaller sized order would be helpful for smaller businesses but otherwise great service.”
Hi Ashley,
Thank you for your review of our brown twist handle carrier bags and A4 luxury gift boxes. I am very pleased to hear that you are happy with the quality of our carrier bags and gift boxes. We hope to see you order again soon.
Thank you
Charlotte
“Updates by text were fab which enabled me to ensure I would be available (or arrange cover) to take in the delivery on the day - thanks. What a wonderful service.
Initially I opted to pay by BACS and thought I would be able to pay upon delivery. After 2 days with no order delivered, I checked on line to find my order had been cancelled. I re-ordered (which was easy to do) but it would have been useful to have got a text to say cancelled and why, which I assume now was due to non payment at time of ordering.
The site may have stipulated immediate payment required when paying by BACS, but if it did I missed it..... ?
Overall, very happy and items of good quality and great value. I will be ordering again in due course.”
Hi Karen,
Thank you for your review of our brown twist handle carrier bags. It is great to hear that you appreciated our delivery updates by text and that our service allowed you to conveniently plan your day. I would like to apologise regarding the confusion of payment by BACS; on selecting this method of payment there is a message that reads ‘Please make bank transfer to APL Express Ltd...’ however I can see that our policy of requiring payment before we despatch orders isn't as clear as it could be. I will work with our web development team so that this requirement is made clearer on checkout. I am very pleased to learn that you are ‘happy’ with our service and the quality of items you ordered. We look forward to receiving your next order. Thank you for your feedback.
Thank you.
Charlotte
“VERY GOOD SERVICE NEXT DAY AS PROMISED I AM JUST A SMALL BUSINESS AND I AM PLESED THAT I DONT HAVE TO KEEP A LARGE STOCK WITH THE SERVICE I GET THANK YOU MARGARET AT HAWKWIND SPORTS”
Hi Margaret,
Thank you for your review of APL and our black plastic carrier bags. It is nice to hear that our box and order quantities help you as a small business; I hope business is well for you and that you order again soon.
Thank you,
Charlotte
“VERY GOOD SERVICE NEXT DAY AS PROMISED I AM JUST A SMALL BUSINESS AND I AM PLESED THAT I DONT HAVE TO KEEP A LARGE STOCK WITH THE SERVICE I GET THANK YOU MARGARET AT HAWKWIND SPORTS”
“Delighted by how quick the delivery was. It was a pleasure to see I wasn't getting penalised because I lived in Northern Ireland - so many other companies either have a min order to deliver to us or charge a ridiculous delivery rate. Looking forward to using yourselves in the future.”
“Excellent descriptions of products( sizes etc) and totally efficient ordering/delivery process. Bags were just what we wanted, we will be back for more and other things and have passed your details to a client of mine.”
Hi Christine,
Thank you for your review of our green cotton bags. I am so pleased to hear that you found our checkout process easy to use. I have shared your comments with our team, Dominic our Copy Writer is very happy to hear that you feel our product descriptions are ‘excellent’. We hope to see you order again soon.
Have a nice weekend
Charlotte
“Got the bags for a church food raising scheme for food banks. Wanted bags for convenience and durability. These look like they will do the job well and the size is about right for making donations; not so big that it seems impossible to fill. Probably a one off purchase but not necessarily so.”
Thank you for taking the time to review our white twist handle bags, we hope your fund raising is successful. If there is anything we can help you with in future please feel free to get in contact. Have a nice weekend.
Charlotte
Hi Tracey,
Thank you for your review of our white twist handle bags and white tissue paper. It is great to hear that you are so pleased with the products and the delivery service we offer. I will share your comments with the team. Have a lovely week!
Charlotte
Hi Jane,
Thank you for taking the time to write such a kind review about our counter bags, mailing bags and twist handle bags. I am so pleased you are happy with the items. We hope to see you order again soon. Have a lovely week.
Charlotte
Hi Alan,
It is great to hear that you are so pleased with the counter bags and tissue paper you ordered. Thank you for your kinds words regarding our team and communication. I hope you have a nice week.
Charlotte
Hi Clare,
Thank you for your very kind review. I am happy to hear that you are pleased with the large clear plastic bags. I will share your feedback with the team. We hope you order again soon.
Charlotte
Hi Janet, thank you for taking the to comment on our service and delivery. I am pleased to hear that you are a 'very happy customer'! We hope you order again soon. Thank you, Charlotte
