“All fine. But you did send me two parcels of boxes rather than the one I ordered. So it meant having to email to get the extra ones collected. But then you did let me keep one extra box so I was happy - because I needed 21 boxes and could only order in 10s.”
“The order is exactly as per our request.
The outer box was undamaged so the inner boxes (my order) was also not damaged or dented. The boxes inside were bagged in 10s which is great for us, makes it easier to unpack. Thanks!”
“excellent and friendly service.
asked the right questions
took control of the task and treated it with the utmost respect
from dispatch to door updates.
Overall brilliant, keep it up and Thank you.”
Thank you so much for your wonderful review. We are really pleased that you're happy with everything. Your design makes the boxes look amazing! Look forward to working with you again soon we hope. Have a great weekend. Kati
“Products are fine - website easy to use; but you'll never get 5 * from me if you insist on charging (excessively) for overnight delivery with no option to wait 3-5 days and not pay high courier charges.
I cant see why you wouldn't give that option - unless you are making small, stealthy profits from overcharging for overnight delivery
BTW the delivery service is, of course, fine”
I'm glad you like the website. We find most of our customers request next working day service for their business, so we use this because it's a suitable option, especially as they have deadlines but we do encourage people to collect items from our warehouse to save on shipping costs if they can.
The great thing about our courier service also is that all orders are trackable and they send texts within the hour to advise on timing.
Have a lovely day and hope to hear from you again soon.
Kati
