“Ordered an Apple Watch online and it was the simplest thing ever allowed me to customise the watch look through any additional add ons and explained various payment options”
“I have purchased several iPhones, iPads, and MacBooks from the Apple Store. I have always been impressed by the seamless integration of software and hardware and of the high quality of Apple's products. One of the main reasons I keep going back is their great customer support. Whenever I have problems arise, their customer support is top notch and the staff go out of their way in helping me to resolve my tech issues. Keep it up, Apple!”
“Booked my imac into the genius bar at Bluewater as it has an intermittent power failure issue. Had a small wait but then was seen by someone that knew what they were taking about. They narrowed it down straight away to a hardware problem in the power train and ordered possibly needed parts right then. They said there's be a call in 3-5 days to say how it was going and then it should be ready in 7-10. Got a call after 3 days to say the psu and logic board had been changed and it was nearly ready. 5 business days and it was ready for collection. Collected and the fault was gone first time. Excellent service throughout.
John Lewis had been trying to fix it for 3 months.”
