Appliance Direct Reviews

4.5 Rating 146 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

Questions

Metrics

4.5

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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How does Appliance Direct deliver?

Helpful Report

(1 week ago)

Appliance Direct delivers items by Courier and Own Driver.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ Appalling service - order placed 8th Oct - delivery promised by 19th. Shunted between delivery company who says don’t have order - and this awful company who completely disregard all pleas for help - during lockdown left without a fridge freezer - disgraceful. ”

- Marian

“ Had ordered machine which stated available for delivery the following weekend, however after hearing nothing for over a week I called customer service who told me the machine was now out of stock and someone would call me to arrange a replacement. ”

- Anonymous

“ Good price but rude and unhelpful delivery people ”

- Bruce T

Appliance Direct Reviews

Delivery - Slow