Appliance Direct Reviews

4.5 Rating 146 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

Questions

Metrics

4.5

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Appliance Direct deliver? How long does Appliance Direct take to deliver? Does Appliance Direct deliver on time? How is accuracy and good condition of items delivered by Appliance Direct?

Customer Service

How can I contact Appliance Direct? How quickly does Appliance Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Appliance Direct.

Visit Website

How do I contact Appliance Direct?

Helpful Report

(1 week ago)

You can contact Appliance Direct by Telephone and Email.

Helpful Report

(1 week ago)

33.33%

Industry Average

“ The fan is meant to work when the temperature drops below the pre-set temperature of the room, ours will only turn on when the temperature is pre-set to 30c, honestly who'd want a heater going at that temperature? Phoned customer service, held on for 20 mins, cut off. ”

- Anonymous

“ We ordered wrong I've. They were going to deliver the right one but would not pick up the wrong one. We had to arrange our own courier and the company who they recommended didn't pick it up. So that cost me a further £12 admin fee to cancel that. IV now had a very large mobile bill which was £45 more due to the calls to Appliance Direct to get the problem resolved because it's an 08 number and they put u in Queues waiting to speak to someone which was over 15 mins each time to get the matter resolved. Dreadful customer service!!! ”

- Colin & Tricia

Appliance Direct Reviews

Customer Service - Bad