“Ordered my heater easily online and it was delivered efficiently within 4 working days as promised. I absolutely love it and my room is now warm and cosy. Would definitely recommend”
Thank you for your feedback Lorri , it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Delighted with the Calor gas heater, looks good works a treat, no more worries about no electric this coming winter we will be snug and warm.
Ordering and delivery was easy and efficient.
Thank you”
“After sending us the parts I managed to put the items together and they look fine.Unfortunately I could not assemble the regulator because I am not strong enough to connect the hose to it and I could not take out our regulated from the gas cylinder . So we have to wait until a strong person come to help us. This is only done so that we can test the burner. They look very good and that is all I can say at the moment.
Regards
A R Yasseen on 26/10/2022”
Thank you for your feedback Terri. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
“Excellent service, minor issue with the non-despatch of a regulator but this was resolved instantly and am extremely happy with the customer service and product”
Thank you for your feedback James, it is very important to us. We are sorry to hear that you were missing a product with your order but that this was resolved quickly to your satisfaction. We apologise for any inconvenience this caused you.
“THE PRODUCT WAS AMAZING BETTER THAN THE PICTURES. THE SERVICE WAS BRILL TO.A SMALL CONFUSION ON THE DELIVERY BUT DUE TO NO CARD BEING POSTED BUT RESOLVED SUPER FAST. BRILLIANT PRODUCT BRILLIANT CUSTOMER SERVIVE DEFO 5 STAR”
Thank you for your feedback Raymond, we're happy to hear that you are satisfied with the way we dealt with your delivery issue and with the service we provided. We look forward to dealing with you again in the future.
“This has turned out to be the best heater that i've ever bought. Most gas heaters are very effective but a bit ugly in a utilitarian way. This one, however, really looks good too. The heat output is better than I expected so all in all I'm really pleased with it.”
Thank you for your feedback, Neill. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
“So happy with the purchase it has been years since I had my last Calor gas heater. This one looks good and works well and gives out excellent heat. My fear of being cold during power cuts has gone. Having an all-electric house we were freezing last year when the power went out for 3 days. As pensioners, we are not as active as we used to be. My husband made a little trolley to move the spare bottle from the garden shed to the house so we don't have to carry the heavy bottle. Good to be prepared :)”
Thank you for your feedback, Richard. It is very important for us to ensure our customers are provided with the highest quality of service and products.
“easy to order process, very helpful customer service upon my enquiry and very prompt delivery of a great product. Definitely 5star all for this company and a very happy customer”
Thank you for your feedback Amanda. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
