Thank you for the fantastic review, Connor! We're thrilled to hear that you're happy with your Super Heat blue flame unit and that it heats your room quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Thank you for your fantastic review, Andrew! We're thrilled to hear that you had a great experience with our service and product. Your satisfaction is our top priority, and we appreciate your kind words!
“The heater is very efficient and warms a room quickly. It’s well designed except for the flimsy plastic rear bottle cover. Ours arrived broken but was quickly replaced, it’s a shame it isn’t a more robust piece of kit made of metal like they used to be?”
Thank you for your thoughtful review, Allen! We're glad to hear that you find the heater efficient and that it warms your room quickly. We understand your concerns about the plastic rear bottle cover and appreciate your feedback. We're always looking for ways to improve our products, and your comments will help us in that endeavor. If you need any further assistance, feel free to reach out!
Thank you for your kind words, Jane! We are thrilled to hear that you find our appliance efficient and visually appealing. Your satisfaction is our priority, and we appreciate your support!
“Excellent service from Calor. I ordered a replacement gas water heater for our Narrowboat. I had ordered one from another dealer a couple of years ago and it took 2 months to arrive. Calor delivered this replacement in 3 days, with the fast delivery option only costing £2.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top quality products and excellent service.
“So far so good in regards to the appliance. However the delivery firm used (dpd), big let down. As it was left next to the main road as the driver couldn't be bothered to venture down the drive. It was by chance that I found the parcel before someone walked off with it!”
Thank you for your feedback. It is very important to us.
We are sorry to hear that the consignment was left in an unsafe location. We are happy you received it and raised the issue with the courier to speak with the driver and ensure it does not happen again.
“Unexpectedly prompt dellvery much appreciated. Easy ordering and payment procedures.
Change from propane to butane usage handled without problem by local gas supplier.
Would welcome an instruction sheet regarding attachment of regulator to heater AND for removal of same.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback. It is very important to us.
We can see a member of our customer service team has booked a collection for the appliance to be returned for testing.
They will contact you directly as soon as they have the testing report.
“Well packaged product, purchased as a back up if electric goes off. It looks good, excellent heat output both on low & high setting warmed the bungalow in a short time. Didn’t give a five star as the door is really flimsy and put magnets on the door to keep it closed.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Our kitchen was a little cold at times, especially at this time of year. We bought a Provence calor gas heater because it looked really nice and we knew it worked really well as my brother had bought one for his conservatory. It works and looks really good in our kitchen, would highly recommend.”
Thank you for your feedback and your recommendation, it is very important to us to ensure our customers receive top quality products and excellent service.
“I ordered the Fokker gas burner for use with my wok. It arrived quickly and in good condition. The burner is an excellent bit of kit. Heavy and well made. Very stable even with a full wok on it. Already made 5 big stir frys for 4 hungry adults. It's more than powerful enough. You can achieve a really authentic char on your ingredients. Makes it taste much closer to restaurant quality. Extremely pleased with my purchase.”