Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“The burner is very good ideal for cooking curry's outdoor. I didn't realise the outside burners worked half and half this isn't a problem but not in the description”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Sarah, it is very important to us. We are sorry to hear that your order was not delivered by the courier as scheduled. We can see that your order came back to us as undelivered and was sent back out to you. We apologise for the delay and any inconvenience this has caused.
“Appliance is good but no explanation from anybody involved in the supply of gas bottles. Wasted so much time and petrol figuring the system out! Ridiculous.”
Thank you for your feedback. It is very important to us.
We are sorry to hear about the issue in getting a gas cylinder. Information on cylinders can be found at the link below:
https://www.calor.co.uk/gas-bottles
“Ordered a cadac stove and hose, fast delivery, as stated. Amazing service and quality. Used on our camping trip this week. Fantastic. Would definitely recommend.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“I received the heater very quickly, thank you very much. As it is summer, I'm in no position to try it out. I got it in the summer to ensure I can get one at all. Most places seem to be out of stock even now.
However - I find it disappointing that there is no centralized utility for ordering gas bottles online and having them delivered. There is a list of stockists, to whom I have to place phone calls to find out what they've got in stock and whether they can deliver. I don't have a car.”
Thank you for your feedback. It is very important to us.
The availability of gas cylinders and the retailer's ability to deliver them can differ depending on the area. We have passed your information regarding a centralized unit to the Calor Gas team for consideration.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Assembled the unit and picked it up by its handle and it broke off! Luckily I don't think I damaged the main unit. I believe the handle assembly is not robust enough for the job, a screw into thin plastic is just asking for trouble, especially given the weight of the grill.”
Thank you for your feedback. It is very important to us.
The product information has been passed to the manufacturer for consideration in improving the quality.
If you have any further issues, please contact our customer service team to help resolve them for you.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
