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Appliances Online Australia Reviews

2.1 Rating 169 Reviews
25 %
of reviewers recommend Appliances Online Australia
Company Reviews Questions Metrics
2.1
Based on 169 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.8 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Appliances Online Australia resolve customer queries?
Helpful Report
(1 week ago)
Greater than 39% of reviewers feedback is Appliances Online Australia resolves customer queries within an hour.
Helpful Report
(1 week ago)
A-

Customer Service - Good

82.98%
Industry Average
“ Sales representative, Mikayla Jay, was a joy to speak with and provided sound advice. Highly recommend buying a washing machine from Appliances Online. Free delivery, removal of the old machine and connection is all part of the service. ”
- Jo
“ Customer service team was amazing extremely helpful easy to talk to . The delivery was spot on i can not fault anything my 2 hour time frame window was 12 to 2 was here at 12.30 i had constant updates. Was just wonderful thank you. Highly recommended i will be using Appliances online again. ”
- Sharon
“ I have always bought appliances from stores, I was unable to get the model microwave I wanted and was told it would take about 4 weeks before it was in SA. Ordered microwave yesterday through AO in the afternoon and it was delivered before 12 noon today. Excellent customer service. I was kept informed of delivery time. Service delivery guy was polite and helpful. No hesitation about using in the future. ”
- Victoria
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