Hi Helene,
Unfortunately, we only provide customer service via email. We do not have a phone number.
We are so sorry that you received the wrong bands. This is not the quality of service we aim to deliver. We just sent you an email from hello@arenastrength.com. We would love to resolve this matter for you right away.
“I've wanted to tone for a while, but never knew where to start! The arena strength booty bands are great and the guide you get with workout plans has been so helpful, thanks ladies!”
“I am so excited to get started with my body bands and I just ordered the booty bands too! Seems to be the only workouts easy on my joints. Thank you for the app to go with it and the community formed for amazing support!”
“Fantastic bands that don't bunch or move during exercise. I love that they come with a small book of exercises to get you started, and the accompanying videos and app are fantastic for really starting to build muscle and strength in a safe way.”