“Have not received my shipment of collagen and have spoken with customer service a few times with no resolution as of yet with an eta of when the shipment is going to be delivered. Have ordered from this company prior with no issues. Love the product though!”
Hi Kristy,
We are so sorry that the carrier failed to deliver your order. Our customer service team has reached out to you via email with details about a resolution.
Thank you for your patience.
CHEERS!
Hi Sharyn,
We are so sorry that the carrier has not yet delivered your order. Your order was shipped from our overseas producer with a delivery timeframe of up to 28 days. Our customer service team will reach out to you with an update.
Best regards,
ARENA STRENGTH
Hi Valerie,
Thank you for your review.
I see that your order included the Booty Decks. We are so sorry that you may not have seen our announcement where we informed prospective customers that the booty decks and extra strong booty bands were being shipped from our overseas supplier and could take up to 25 days to arrive.
We are sorry for any inconveniences caused.
If you have any questions, do not hesitate to reach out to our customer service team for assistance.
Cheers!
Hi Melissa,
We are sorry to hear that the carrier failed to deliver your bands. This is not the quality of service we aim to deliver. We would love to reship this for you.
We will reach out to you via email for more details. In the meantime, if you have any questions, feel free to reach out to our customer service department at hello@arenastrength.com for assistance.
Hi Lorraine,
Thanks so much for the review!
We are looking to make some big changes to the functionality of the app soon to help everyone get the most out of it. We will be announcing any and all changes in our Arena Strength Women FB group - https://www.facebook.com/groups/307242286715721/
If you haven't already, be sure to join our Facebook group where you will find over 40,000 like-minded women and our monthly challenges :)
We can't wait to see your results!
We're so sorry! We can't wait to hear what you think of them once you have had the chance to test them :) Be sure to join our FB group too - Arena Strength Women - for monthly challenges and over 40,000 like-minded women.
Welcome!
“I have had the bands for over a week but have been unable to access the resources on your site I have tried three times to reset my password and received no reply. I also requested the band resources from your website and over 6 hours later have received no response. I hope you can help”
We are SO sorry Alex. Please send us an email to hello@arenastrength.com and we will resolve this for you right away. We can't wait to hear what you think. We're confident you're going to love them!
