Arthur Knight Shoes Reviews

Name: Arthur Knight Shoes
Address: Arthur Knight Shoes, Unit 3 Carousel Way, Northampton NN3 9HG, Northampton
Rating: 4.15

4.2 Rating 41 Reviews

78 %

of reviewers recommend Arthur Knight Shoes

4.2

Based on 41 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Arthur Knight Shoes:

Arthur Knight Shoes is an online retailer providing footwear. We offer Mens Chelsea Boots Specialists & Stockists of John White Shoes, Anatomic Co. Gel, Jeffery West and Fenchurch Shoeshighly regarded by military personnel and enthusiasts.With our low prices, our products represent exceptional value for money and we intend to give a next day delivery service.

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Email:

sales@arthurknight.com

Location:

Arthur Knight Shoes, Unit 3 Carousel Way, Northampton NN3 9HG
Northampton
NN3 9HG

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Arthur Knight Shoes 5 star review on 14th May 2021

Online Customer

Arthur Knight Shoes 5 star review on 16th January 2021

Anonymous

Arthur Knight Shoes 1 star review on 22nd October 2020

Ryan

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality shoes that will last many years. I particularly enjoyed the customer service and how flexible they were with my questions. I received my shoes in good time and would recommend.”

Helpful Report

Posted 5 years ago

“My husband has had a pair of Havana Joe boots (now Panama Jack) for years but the sole eventually needed repairing and the leather got worn. They are his favorite boots. We looked everywhere to order some (over the years) and couldn't find them anywhere online (we live in the U.S.). I decided to try google again for a possible Christmas gift and found Arthur Knight. They carried the boots! I ordered them on Dec 11th and assumed there was no way we'd have them in time for Christmas due to international shipping so I pre-warned him that he'd get one gift after Christmas. Well I got them today! I was so surprised. They are beautiful and exactly what he had before. I will definitely be a repeat customer!”

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Posted 5 years ago

“I am traveling to London in three weeks and was planning to purchase two new pairs of Panama Jack boots to replace the two pairs that I've had for almost 20 years. (Unfortunately, they are currently not available for sale in the United States any more.) However, no shops in London carried my size or could ship them to me. Thankfully, I came across the Arthur Knight Shoes website. I found both pairs in my size and at a slightly lower price than any shop in London. On Monday afternoon, I called Arthur Knight directly and spoke to Taro. He was very friendly and helpful. He suggested that I purchase the boots from the website. He then said that he would look for the order and do his best to to get them to my home in the United States before my trip to London. Within 12 hours of placing the order, I received a confirmation of my order and that the boots had already been shipped! Amazingly, the boots just arrived at my home this evening - four days from the time that I purchased them! The Panama Jack boots were just as good as I expected. However, the best part of this transaction was the quality of service and attention to detail that I received from Taro and Arthur Knight shoes. I'm usually reluctant to purchase items overseas. However, I would gladly purchase from Arthur Knight again knowing that they are a business that seems to be built on honesty, quality and efficiency. Thank you Arthur Knight. Great Job!!”

Helpful Report

Posted 6 years ago

“On Sunday I was browsing the Arthur Knight website and wanted to place an order for some leather Chelsea boots. I take size 11 UK and the only options available on the website for the boots I wanted were 10.5 and 11.5. I half started to complete a website email query on line but midway through decided to call Arthur Knight on the off chance someone was available as looking on the website, it appears this is a industrial location rather than a store, so when no-one answered, I decided not to send the email but said I would call again on Monday morning as I wanted to speak with someone rather than correspond by email. However, within half an hour of placing my aborted call (I didn't leave a message or a number), I received a call back from a gentleman from Arthur Knight (I feel guilty I didn't take a note of his name) as he had seen a missed call from me and was offering his assistance. I explained to him my query regarding the sizes and he because of the style of boot we talked through the options and his steer for the boot I was choosing was that if I was going to place an order he would recommend half a size down - i.e., size 10.5 to fit my size 11 feet. As a result of the effort this gentleman made to contact me, once I finished speaking to him, I logged back online and placed an order as per his suggestion. This morning (Tuesday), less than 48 hours after speaking to Arthur Knight, mu boots arrived. Not only are the boots excellent in quality and style, they fit like an absolute glove and I am delighted, not only because of my purchase but also for the superb service I have received from this company. One of the best companies I have dealt with for customer service - highly recommended. Thank you Arthur Knight!!!”

Helpful Report

Posted 6 years ago

“I have ordered from them perhaps 4 times. Medium quality shoes at a decent price. My last pair, driving moccasins, were faulty. I pointed this out, but never got any proper response. I will not shop from them again. How things going wrong is handled is how to assess a business.”

Helpful Report

Posted 6 years ago

Arthur Knight Shoes is rated 4.2 based on 41 reviews