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Art Shed Reviews

4.9 Rating 5,377 Reviews
98 %
of reviewers recommend Art Shed
4.9
Based on 5,377 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Art Shed Reviews
Quick delivery and excellent products.
Helpful Report
Posted 3 years ago
Hello Diala, thank you for taking the time to share your feedback and for the 5 stars!
Posted 3 years ago
Water colour paints ordered and arrived promptly. Thank you
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Posted 3 years ago
Hi Janet, that's great to hear, thanks for the five-star review!
Posted 3 years ago
Just what I wanted. The micro eraser was perfect. It really makes things easier for me when I design my comic books. I highly recommend this product and I and very happy the refills are easily obtainable and only a dollar each
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Posted 3 years ago
It is a wonderful innovation for artists, thanks for the review!
Posted 3 years ago
Quick and easy ordering service!
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Posted 3 years ago
Hi Danni, thank you for writing a review for us, happy creating!
Posted 3 years ago
Easy purchase and speedy delivery. Art Shed should rethink- and I mean seriously rethink- the $100 Wine Voucher as 1. It’s a rip off as payment still expected so it’s not a “gift” and 2. Not a fantastic “gift” for a recovering alcoholic
Helpful Report
Posted 3 years ago
Thank you so much for your feedback, We've passed your feedback regarding the wine vouchers on to management, and we'll now be removing these vouchers from our future orders to ensure everyone's creative experience is a positive one. Please don't hesitate to reach out to our team at customerservice@artshedonline.com.au with any queries or suggestions. Once again thank you for taking the time to review us. We truly appreciate your feedback.
Posted 3 years ago
Great service! Very fast delivery
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Posted 3 years ago
Hello Isabella, thanks so much for your review, it is greatly appreciated!
Posted 3 years ago
Great customer service, polite and friendly staff, willing to help and advise
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Posted 3 years ago
Hello Diane, thank you so much for leaving this review, we appreciate your feedback!
Posted 3 years ago
The staff at the Art Shed were very friendly and helpful I can recommend this store and a big plus there is plenty of parking.
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Posted 3 years ago
That’s awesome! Thank you for writing this great review for us!
Posted 3 years ago
I was looking for a product which I had researched and traced on-line to the store. It wasn't available on my visit and with help bought another product which partially did the job. I needed it to correct a problem I had never encountered before, but which the assistant seemed unaware of. I assume all assistants are practicing artists, so perhaps mine was a different discipline, which is a shame. I enjoy shopping there anyhow.
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Posted 3 years ago
Hello Sue, thanks for your feedback, we're sorry to hear the item wasn't available, but thanks for the review!
Posted 3 years ago
The service is prompt, and the price is right. Highly recommended
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Posted 3 years ago
Hi Peter, we appreciate the wonderful review thank you!
Posted 3 years ago
Great delivery time. Much appreciated.
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Posted 3 years ago
Thank you Jill, we appreciate the review!
Posted 3 years ago
I absolutely loved the Art shed .. great prices and friendly staff 😀
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Posted 3 years ago
Hi Angela, thank you for your fabulous review!
Posted 3 years ago
Great my granddaughter loved it
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Posted 3 years ago
Thank you so much for leaving this review!
Posted 3 years ago
I received an easel I had ordered for my partner well before I expected. It was honestly a shock, the way online order delivery has been I was expecting it to be a while. Fantastic effort by the Art Shed crew and their logistics provider. Thank you. Highly recommended.
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Posted 3 years ago
Hi Michael, this is great news, we're so happy to hear about the fast delivery! Thank you for the review!
Posted 3 years ago
Good quality canvasses and prompt delivery, thankyou regards Pauline
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Posted 3 years ago
Hi Pauline, we appreciate this great feedback, thank you!
Posted 3 years ago
Quality canvas and supplies with a good range of stock on the website. One of the few art suppliers that deliver extra large canvas items. I am happy to recommend to others as a site to purchase your art supplies. I rated 4 stars rather than 5 due to the cost of delivery.
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Posted 3 years ago
Hi Ninette, thank you for the feedback, and for the review! Our shipping rates are calculated based on the total weight of the items to the destination location. Our very large canvases must be shipped by courier which costs a lot more than standard post. Our website is connected to our Australia Post rates which are about 30% cheaper than if you went to the post office and tried to send the same parcel. We get these special rates because we send a certain volume of parcels per year. Depending on what you are ordering the shipping cost will vary as the weight will vary. Feel free to contact us if you have any questions, thanks!
Posted 3 years ago
Aside a condescending email I got trying to teach me how to purchase items- I’m very happy with my purchase !
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Posted 3 years ago
Hi Chloe, Thanks so much for your review, and your feedback. I am thrilled to hear you are happy with your purchase. I am however sorry to hear that you felt an email we sent to you was condescending. I am going to reach out to you directly to work out which email this was, as clearly we have missed the mark with our messaging somehow. I can assure you we would never intend to come across as condescending, as our ethos is to make art affordable and accessible for everyone. Hopefully, with your help, we can make improvements to this.
Posted 3 years ago
All good, Happy.
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Posted 3 years ago
Thanks Noeline!
Posted 3 years ago
Excellent service, always quick postage. Thanks
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Posted 3 years ago
We thank you for your fabulous review!
Posted 3 years ago
Received my order very quickly thank you!
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Posted 3 years ago
You're welcome Seona, thank you for the review!
Posted 3 years ago
Art Shed is rated 4.9 based on 5,377 reviews