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Art Shed Reviews

4.9 Rating 5,377 Reviews
98 %
of reviewers recommend Art Shed
4.9
Based on 5,377 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Art Shed Reviews
I wanted advice on canvas qualities, sizes and prices. I arrived on a quiet weekday and got a park right at the door. Several years ago I was purchasing framed canvases from you regularly at your old address. I seemed to remember that it was cheaper to buy a box of canvases, than six individuals, so I'd get a box of six at a time. Now I am told it is no cheaper. The assistant explained qualities and terminology. he was helpful. I went to purchase 4 individual canvases but chose to get the box of six for the convenience of transporting. No delivery required.
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Posted 3 years ago
Hi Judith, thank you for your feedback, we appreciate the five stars! We understand that quantity discounts on canvases offer great value for artists, more recently we have been offering the best possible pricing on a single buy also. We welcome feedback from our customers, thanks again!
Posted 3 years ago
Very quick delivery and products were packaged securely and safely. Will definitely be ordering from here again!
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Posted 3 years ago
Hi Amanda, thank you for writing this great review for us, happy creating!
Posted 3 years ago
Great team, such rapid turn around - even in light of the expected delays in postage. Having a great time with my current lot of goodies, and sorting my next cart full of joy out !
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Posted 3 years ago
Hi Shelley, what a lovely review, thank you!
Posted 3 years ago
From order to delivery was only a few days. The canvas was well packaged. Very happy.🙂
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Posted 3 years ago
That's great Mark, thanks so much!
Posted 3 years ago
The first experience with the art shed and going of that I will be back for online purchases. Fast delivery to the other side of the country and product quality is great. Thanks again Art Shed.
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Posted 3 years ago
Hi Justin, we are so glad to hear you had a great online shopping experience with us, thank you so much!
Posted 3 years ago
Service from The Team at Art Shed is always fantastic. My order came well-wrapped, & promptly! My "go-to place" for art materials.
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Posted 3 years ago
Hi Jane, we appreciate the wonderful review, thanks so much for the five stars and great feedback!
Posted 3 years ago
Very pleased with service,quick dispatch and delivery 👍
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Posted 3 years ago
Hi Trish, I'm so glad to hear that, thanks!
Posted 3 years ago
Great communication, good service and prompt supply.
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Posted 3 years ago
Thank you so much for leaving this review!
Posted 3 years ago
Prompt delivery, exactly as ordered, I was very happy with my order from Art Shed.
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Posted 3 years ago
Hi Lois, thanks very much for the five stars and great recommendation!
Posted 3 years ago
Excellent service and speedy too. Despite current challenges like rain and COVID the order arrived in a few days. Perfectly packed and in pristine condition.
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Posted 3 years ago
Hi Judith, that’s awesome! Thank you for writing this great review for us, happy creating!
Posted 3 years ago
Plenty of excitement and squeals of delight by the children this kit was gifted to..I'm looking forward to seeing some of their creative arts and crafts. Thank you.
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Posted 3 years ago
Hi Cath, that's fantastic, thanks for the review!
Posted 3 years ago
Very happy, the order arrived quickly,pleased I could pay with credit card, a lot of businesses only had PayPal which I don't have & don't really want the bother trying to set it up.
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Posted 3 years ago
Thank you for the great review!
Posted 3 years ago
Not only loving the range of products at The Art Shed , the customer service is wonderful , prompt packing and delivery , it's been and will be a pleasure to continue to be a customer . Thank you to all
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Posted 3 years ago
Thank you for writing this great review for us, happy creating!
Posted 3 years ago
Delivery was very slow
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Posted 3 years ago
Hi Kevin, Thank you for your review, we are really sorry to hear the disappointment with the delivery time! Your order was placed 8 Feb 2022 (2:17pm) and dispatched from us 9 Feb 2022 (8:56am). Once orders are dispatched and are with AusPost, unfortunately, we do not have any control over how long delivery will take. In this particular case, the order was delivered within 9 days and when factoring in weekends, this is in line with AusPost's standard interstate delivery times. We will be sure to pass on to AusPost regarding this feedback, however, and hopefully, in future, we will see improvements in faster delivery times. Please feel free to get into contact directly by emailing customerservice@artshedonline.com.au if there is anything further we can do to assist.
Posted 3 years ago
Ordering process is very easy and the goods arrive on schedule and well packaged.
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Posted 3 years ago
Hi Carol, thank you for taking the time to share your feedback and for the 5 stars!
Posted 3 years ago
The best art shop in Australia! Such a lovely and calm store - very inspiring
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Posted 3 years ago
Hi Shyamal, this is a wonderful review, thank you!
Posted 3 years ago
Instructions for assembly could have been a bit clearer with better diagrams
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Posted 3 years ago
Hi John, thanks for passing this feedback on to us, we have let the manufacturers know. In the meantime feel free to contact us on 1300-785-406 or email customerservice@artshedonline.com.au if you need any assistance with any of our products. Thanks again!
Posted 3 years ago
Well organised, staff helpful and large number of different related products available👍
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Posted 3 years ago
Hi Dan, we are so glad to hear you had a great shopping experience with us, thank you so much!
Posted 3 years ago
Always great customer service and speedy delivery’s. My favourite art shop!
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Posted 3 years ago
Hi Kim, that's awesome! Thank you so much for this review!
Posted 3 years ago
The team at Art Shed stepped in to assist me in a difficult situation with Australia Post. An Australia Post contractor was unwilling to get wet delivering my parcel and simply delivered it to the nearest post office although I was home at the time in question. Art Shed sent me a replacement without additional cost and I appreciate that service!
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Posted 3 years ago
Hi Brian, it's always tricky when the postie lets us down, but we do our best to help out and we really appreciate your feedback! Thanks!
Posted 3 years ago
Art Shed is rated 4.9 based on 5,377 reviews