Art Shed Reviews

Name: Art Shed
Address: 475 Warrigal Rd, Moorabbin, 475 Warrigal Rd, Moorabbin, Victoria
Rating: 4.90

4.9 Rating 5,377 Reviews

98 %

of reviewers recommend Art Shed

4.9

Based on 5,377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Art Shed 5 star review on 17th August 2025

Sue Burton

Kevin Arthurson

Anonymous

Art Shed 5 star review on 18th July 2025

Sally Ford

278

Anonymous

Anonymous // 01/01/2019

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“Incorrect item sent, phoned for advice, given wrong email address, then had to chase up as didn't hear anything (during business hours phone for the online team keep saying that if was outside business hours - turns out all staff were on break at the same time), correct email address given - then correct item sent and I had to post back the wrong item. No compensation or discount given for a very unsatisfactory interaction.”

Helpful Report

Posted 3 years ago

Hi Rose, Thank you for taking the time to leave a review, we do sincerely apologise again for the issue regarding your order! As discussed in the email, unfortunately, this was a supplier issue, and the incorrect item was shrink wrapped in the Derwent branded packaging. We do apologise again the wrong email address was provided over the phone and will ensure all departments are provided with the correct email contact. In regards to having the phone on voicemail for our online team, our online team only does consist of two people, so when breaks or staff are sick/unavailable we use this feature so voicemails can be left and we can follow up on any enquiries as soon as possible. As soon as we heard of the issue a replacement item was sent express post, as well as a returns label so we can follow this issue up with the supplier. We do apologise again if this was not the resolution you were after. Again, we do apologise for the issue with your order and can be contacted at customerservice@artshedonline.com.au if there is any way we can assist further.

Posted 3 years ago

“I was very happy with the service and delivery was very quick, no problem here.”

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Posted 3 years ago

Hi Lynette, thanks for the feedback, and for the 5 stars we really appreciate it!

Posted 3 years ago

“Love my new canvases and Golden paints!”

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Posted 3 years ago

Hi Trudy, we’re happy that you’re happy and we thank you for this lovely review!

Posted 3 years ago

“Service was extremely fast. Prices good. Will be buying again”

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Posted 3 years ago

Hi Ken, that's great to hear, thanks very much!

Posted 3 years ago

“I am very happy about the quick delivery every time with a low fee, and the items are very well packed. The Winslow water colour paper is good with adequate strength, does not pile and colours can be lifted easily.”

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Posted 3 years ago

Hi Carol, we really appreciate the wonderful review, thanks so much for the great feedback!

Posted 3 years ago

“Fabulous service. Ordered on a Friday. Received in Sydney on the following Monday from Melbourne. Product works perfectly for my requirement. Thanks.”

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Posted 3 years ago

Hi Lynette, that sounds amazing, thanks so much for the great review!

Posted 3 years ago

“My package arrived early. In good condition. So pleased with the service”

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Posted 3 years ago

Hello Glenys, thanks for the feedback, and for the 5 stars we really appreciate it!

Posted 3 years ago

“Fantastic product range, fabulous pricing, easy to use website and quick delivery. This is my new favourite place to shop!”

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Posted 3 years ago

Hello Ray, wow - that is high praise thank you so much! It's our favourite too!

Posted 3 years ago

“Art Shed is my go-to place for all my hobby needs, they have all the brands and fair prices.”

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Posted 3 years ago

Hi Max, that's great to hear, thanks for the five-star review!

Posted 3 years ago

“Received rwo canvasses well packed and promptly delivered . Very happy with the service”

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Posted 3 years ago

We are so glad to hear you had a great shopping experience with us, thank you!

Posted 3 years ago

“Very happy with order both quality and price”

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Posted 3 years ago

That's great to hear, thanks for the five-star review!

Posted 3 years ago

“Service and shipping great.”

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Posted 3 years ago

Hi Revati, thank you for writing this review for us, happy creating!

Posted 3 years ago

“The art shed are an amazing place to get supplies for any type of art craft and fun. They are very quick when delivering and I have never had any complaints.”

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Posted 3 years ago

We are grateful for this feedback and it’s great that you enjoyed shopping with us! Happy creating!

Posted 3 years ago

“Always great products, wide range, very good prices and fast delivery. What more can anyone want? Thank you Art Shed!”

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Posted 3 years ago

Hello Ann, thank you for your amazing review!

Posted 3 years ago

“Fast delivery and product as prescribed”

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Posted 3 years ago

Hi Gerda, that's great to hear, thanks for the five-star review!

Posted 3 years ago

“I received a shipping notification the day after I ordered on line and all the items I ordered arrived very quickly. It was also well packaged.”

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Posted 3 years ago

Hi Pauline, that’s awesome! Thank you for writing this great review for us, happy creating!

Posted 3 years ago

“Fantastic range of products, fast service and great communication.”

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Posted 3 years ago

Hi Kristine, thank you so much for leaving this review!

Posted 3 years ago

“They are fantastic they got everything I need and very fast delivery 🚚”

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Posted 3 years ago

Hi Belinda, we really appreciate the wonderful review, thanks so much for the great feedback!

Posted 3 years ago

“Quality products, quick and reliable.”

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Posted 3 years ago

Hi Jessica, that's great to hear, thanks for the five-star review!

Posted 3 years ago

“Great selection of products and quick delivery. I’ll be ordering from Art Shed again.”

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Posted 3 years ago

That’s awesome! Thank you for writing this great review for us, happy creating!

Posted 3 years ago

Art Shed is rated 4.9 based on 5,377 reviews