Asda George Reviews

1.9 Rating 316 Reviews

21 %

of reviewers recommend Asda George

Company Reviews

Questions

Metrics

1.9

Based on 316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Asda George deliver? How long does Asda George take to deliver? Does Asda George deliver on time? How is accuracy and good condition of items delivered by Asda George?

Returns

How is Asda George returns process?

Customer Service

How can I contact Asda George? How quickly does Asda George resolve customer queries?

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Phone:

0800 952 3003

Location:

ASDA House, Southbank, Great Wilson Street
Leeds
LS11 5AD

How quickly does Asda George resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 49% of reviewers feedback is Asda George takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

56.10%

Industry Average

“ Call :customer service, on hold for one hour, operator tells me the hold length I'd usual, ask for a recording of the call to be emailed to me and the operating hangs up on me. ”

- Jessica Lloyd

“ Ordered an item which wasn’t delivered ontime, item has been returned well over a month now but no refund issued. No being able to speak with anyone on the phone. Terrible customer service!!!! ”

- Elizabeth

“ bad service paid for 3 items to be deliverd next day paid extra for next day delivery one item got cancled one item arrived next day and another the day after that, tried to contact them for over a hour in a cue for no one to answer and no email address either ”

- leigh

Asda George Reviews

Customer Service - Average