Asda George Reviews

1.9 Rating 324 Reviews

20 %

of reviewers recommend Asda George

Company Reviews

Questions

Metrics

1.9

Based on 324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Asda George returns process?

Customer Service

How can I contact Asda George? How quickly does Asda George resolve customer queries?

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Phone:

0800 952 3003

Location:

ASDA House, Southbank, Great Wilson Street
Leeds
LS11 5AD

How quickly does Asda George resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 50% of reviewers feedback is Asda George takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

58.54%

Industry Average

“ Where is my parcel 135909750 Thieves Hell service, impossible contact. ”

- Trevor

“ Made an order , no confirmation, so ordered again . All goes through . For 20 minutes later to find out first order did go through . So expecting 2 orders of the same . You can’t speak to anyone . Left messages through FB. From what I can see what other people have written , I won’t be getting a refund anytime soon . When I return it all . What ever has happened to your customer service or lack of it . ”

- Anonymous

“ Call :customer service, on hold for one hour, operator tells me the hold length I'd usual, ask for a recording of the call to be emailed to me and the operating hangs up on me. ”

- Jessica Lloyd

Asda George Reviews

Customer Service - Average