“There is less and less staff, where is the customer service, there are more self service checkouts then manned, feel sorry for the little staff there is as they are clearly overworked andpeople complain to them instead of management, would hate to work for them, not the same they once where and finally absolutely gutted that Asda Kingswood are loosing the manned drive through, hate using the machines. Not the supermarket it once was.”
“If you are going to put scan and go in your stores can you please make sure they are charged or there is enough to go round not stuck in a basket at the check out.”
“The staff are nice, but the volume of music is ridiculous, you can't hear what the person next to you is saying. I went to the pharmacy, and they at to lower their masks and stand quiet close to be heard. The excuse they give is it is head office, i've used many Asda throughout the country, and their musuc isn't this loud. I have stopped shopping here.”
“Just been in Asda kingswood store and why have the floor signs been removed for people waiting at tills? Also no management of queuing at tills as we still have this covid virus going around. People not wearing masks properly it's awful. Didnt enjoy shopping there at all”
“It was packed out on Friday afternoon around 2pm, no queue outside you walk straight in, no limit on numbers, spoke to security he said they are counting numbers in, through a system over 1,000 were in store, but he's been told by Store manager Jon not to limit numbers, this is shocking, they did limit numbers during first lockdown, the aisles were crowded I decided to leave, feel sorry for the staff working in these unsafe, conditions, the CEO needs to do something, perhaps the police need to visit and fine the store, money is being put ahead of safety. I've emailed the store, found one for CEO, had no reply after over a week now.”
