“Used the self service check out and had to find a member of staff to get a carrier bag. Then the member of staff has to scan the bag(s). So they trust you enough to scan your own groceries, but not a carrier bag that use to be free anyhow.
Getting less cashier tills and more self service ones. So less staff needed, so saves money, but this isn't reflected in the prices”
“Just finished shop at Asda Kingswood (21.30 so not busy!)
Used self service till & it went wrong ( not my fault).
Attend cleared fault & I acknowledged this with a thank you.
Not a flicker of acknowledgment.
Come on guys, customer care should be No1 priority.
Really disappointed.
Do you not value your customers?
Without us, no jobs etc!!”
