“I wanted to end my subscription and they told me that they had no problem with that, so I won’t be charged again. Thank you. Also they are so fast answering if you have any question”
“I had a bit of a technical issue yesterday regarding a purchase I made in the application. I reached out to support because I was quite scared I messed up something, so I decided to reach out to the support team of Nebula. I did not regret it! They are an absolute blessing! They were kind, understanding and patient with me (I am super not tech savvy) and they provided clear and easily understandable solution to my problem! I can not thank them enough!”
“I had ordered a chart as a gift. I mistakenly entered my credit card for an offer.
I notified the Nebula for a cancellation . All was completed by your staff quickly. Thank you for doing this in record time.
Mary Sciorra”
“I was just curious, but did not realized I would be charged quite a bit -
So even thou initially I was pretty mad about it, they do have great customer service - and they were happy to resolve it ASAP, and very efficiently. So I have a good impression of this Team and only wish them THE BEST :)”
“Excellent customer service ! I also had the experience of being incorrectly charged. Wow! Ive never come across such forgiving and generous apologies …
50% refund and two FREE additional offers of my choice from 8 . Yes I still need to wait for refund to show in account .. however this response was personal, prompt and not auto generated . Thank you 🙏🏻”
“Generally, the workers for this app is doing their very best to help their customer in need. They're all really polite and approached the problem with patience in order to help their customer. A really good team of workers and kind hearted humans.”
