“I dealt with their support department to resolve a billing issue. This was handled in a very professional manner, it was fast, easy and resulted in 100% satisfaction on my part.
I wish every company was like that.”
““They were most prompt and efficient in refunding an automatic payment that was not authorised. They responded immediately and very kindly heard me out and refunded.
Great customer service. Not had seen such efficiency with other platforms”
“They were most prompt and efficient in refunding an automatic payment that was not authorised. They responded immediately and very kindly heard me out and refunded.
Great customer service. Not had seen such efficiency with other platforms.”
“I didn't realise about the subscription, as it made out it was free. I immediately got hold of nebula to cancel, which they did straight away and resolved my problem.”
“I thought I was getting something free but ended up paying for three things I didn’t want. I didn’t see anywhere where it said I was purchasing them until the purchases came out of my account. So I contacted them and through email conversations it was resolved.”
“At first I had a problem with a subscription that I didn’t know of and the wanted to take the money from my bank account but after contacting the customer service desk they blocked the demand for the money and in one day the problem was solved”
