“Somehow I was subscribed to their services and was charged 4 months in a row without even realising. Immediately I contacted the support team and they were kind enough to explain the situation patiently and afterwards reimburse me for the amount I have paid.”
“I was on a trial basis but somehow I ended up being charged after some back and forth messages my customer service representative Jeff informed me of the decision to refund money I am in Australia and an aged pensioner therefore the exchange rate was high and I am not able to afford such luxuries
Thank you Jeff for your understanding I am so grateful to you.”
“No company is perfect. Things happen. I should know I’ve been supporting customers for 3+ decades. When in need, Nebula does wish to succeed. They work with you to help find a solution. Thank you.”
