Asurion Reviews

1.2 Rating 351 Reviews

4 %

of reviewers recommend Asurion

Company Reviews

Questions

Metrics

1.2

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Phone:

908-547-3754

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Helpful Report

(2 days ago)

You can contact Asurion by Telephone, Live Chat and Email.

Helpful Report

(2 days ago)

77.25%

Industry Average

“ The service was fast a quick, definitely will be going back if I need my phone fixed. Forbid I ever have to. Lol ”

- Khazi

“ First time I’ve ever signed up or use this service before, but I figured I would give it a shot and the product I had a problem was was my brand new HP printer after one day I could not get it to connect to the Internet. ”

- Country Cuts

“ I have an old Pixel 2 phone a friend needed to use after losing his; I took it to Asurion in Arlington and in less than 30 minutes it was reset & ready to use. Excellent service! I always take my phone issues to Asurion and they always fix my issues!! Excellent!! ”

- Jan

Asurion Reviews

Customer Service - Good