Asurion Reviews

1.2 Rating 370 Reviews

5 %

of reviewers recommend Asurion

Company Reviews

Questions

Metrics

1.2

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Asurion deliver? How long does Asurion take to deliver? Does Asurion deliver on time? How is accuracy and good condition of items delivered by Asurion?

Returns

How is Asurion returns process?

Customer Service

How can I contact Asurion? How quickly does Asurion resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Asurion.

Visit Website

Phone:

908-547-3754

How do I contact Asurion?

Helpful Report

(2 weeks ago)

You can contact Asurion by Telephone, Live Chat and Email.

Helpful Report

(2 weeks ago)

76.70%

Industry Average

“ I had a lovely costumer service Rep named Leo that was on the line with me for over an hour patiently helping me setting up my new phone after my other was stolen. ”

- Mandy Wilcox

“ The service was fast a quick, definitely will be going back if I need my phone fixed. Forbid I ever have to. Lol ”

- Khazi

“ First time I’ve ever signed up or use this service before, but I figured I would give it a shot and the product I had a problem was was my brand new HP printer after one day I could not get it to connect to the Internet. ”

- Country Cuts

Asurion Reviews

Customer Service - Good