Atlantic Shopping Reviews

Name: Atlantic Shopping
Address: Atlantic Shopping Britannic Warehouse 142 Sandpits, Birmingham
Rating: 4.64

4.6 Rating 706 Reviews

92 %

of reviewers recommend Atlantic Shopping

4.6

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Atlantic Shopping:

Atlantic Shopping is the largest Bar Stool online retailer in the U.K.. With over 30,000 Bar Stools in stock featuring many Exclusive Designs, and unbeatable prices, we offer the best deals for the online shopper. We hope this means greater commission rate and therefore more money earned by our affiliates! We have over 40 years experience in business retail at our 80,000 sq. foot shop in Birmingham city centre. With 8 years experience of selling online we pride ourselves on our excellent customer service and quality of products. We have served nearly a quarter of a million customers online.

Visit Website

Phone:

0845 520 0000

Email:

sales@atlanticshopping.co.uk

Location:

Atlantic Shopping Britannic Warehouse 142 Sandpits
Birmingham
B1 3RJ

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Atlantic Shopping 1 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were delighted with the dining room chairs which arrived in good time and are very comfortable Excellent product and excellent service!”

Helpful Report

Posted 6 years ago

“Ordered 6 dinning chairs Very bed fitting like a toy. Very polite staff ,however Extremely unhelpful with no common sense ,Received chairs With damaged floor protector and few of the floor protector started falling off after few days, making chairs un steady. My 12 years daughter has fallen of as a result. Issue could have resolved by apologising and sending floor protectors . Did not gave any complaints procedure keep on insisting that it will be on the note.”

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Posted 6 years ago

“I purchased two black Buckingham dining chairs. They are excellent quality and arrived when stated.”

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Posted 6 years ago

“Was really happy with the bar stools I ordered. Excellent quality and great customer service. The stools came when they said in a few days. Would have come quicker if I ordered before the weekend”

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Posted 6 years ago

“Quite easy to order and it was delivered the next day. Easy to assemble. The quality could be slightly better hence why the 4 rating but you get what you paid for.”

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Posted 6 years ago

“Very prompt service. Really good stools. Sturdy and look great in our new kitchen. Our second purchase from Atlantic. Highly recommend.”

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Posted 6 years ago

“Love our new barstools! Excellent quality for a decent price! Very prompt and professional service. Highly recommend!”

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Posted 6 years ago

“The bar stools ordered arrived next day as promised and are great value for money. I’m very impressed.”

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Posted 6 years ago

“I order 2 chairs and paid the order went through and then I had a phone call to say they were out of stock with no apology or explanation. They are still showing online as being in stock and also available on Amazon. Very stroppy phone call asking if I wanted a refund!”

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Posted 6 years ago

“Ordered 2 bar stools arrived quickly and excellent service”

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Posted 6 years ago

“Product as advertised, easy to assemble. Delivered on time.”

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Posted 6 years ago

“Very happy with my bar seats. Couldn’t have asked for more, very stylish, great price, excellent service and comfortable too. I highly recommend.”

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Posted 6 years ago

“Narrowed choice down to 3 chair styles,so decided to visit store,tried the chairs selected the most comfortable one. Paid and delivery arrived as stated. The 6 chairs were easy to assemble and look great.”

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Posted 6 years ago

“Very pleased with the two Bullet Stools l ordered recently. Good sturdy practical multi purpose stools which are well made. Can used them as tables too. Customer services very helpful. Would definitely use them again.”

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Posted 6 years ago

“Bar stools very elegant and I was happy to pay almost £100 each for them, however after using the stools I noticed white marks on wooden back rest, the stools are rarely used and I only had them for 6 months when I noticed the marks had appeared. After contacting the company to inform them of the white marks on the wood and to have the stools replaced or refunded as they have 1 year guarantee, I was informed the year guarantee only covers the stool mechanism! I will not be using this company again as customer service is very poor. I could not find any information in the stools literature stating only parts of the unit is covered by the guarantee. Very dissatisfied and disappointed with customer service.”

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Posted 6 years ago

“A gift which was well received”

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Posted 6 years ago

“Fast efficient service. Good quality chairs. Very happy”

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Posted 6 years ago

“Ordered 4 Ascot chairs one broke and i fell on the floor, injuring my arm..... 2 others are flexing ......I am a size 10 and weigh 10 stone so was surprised that the chair couldn't take my size...... 2 other chairs are now flexing and i'm frighted to sit on them now..... I have only had these chairs for less than 2 months so they have hardly been used......Extremely poor quality.....robotic customer service and the 'manager' refused to give me my money back instead insisting they never have issues with their products....this review site clearly shows the company is throwing out unsafe poor quality products......”

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Posted 6 years ago

“Ordered and received black leather Ascot dining chairs and was so pleased with the quality,cost and very quick and efficient service that I ordered black leather Buckingham chairs for kitchen and once again very pleased with product cost and service.”

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Posted 6 years ago

“Fantastic product for such a low price and quick well packed delivery especially free postage for my address in Scotland thank you”

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Posted 6 years ago

Atlantic Shopping is rated 4.6 based on 706 reviews