Atlantic Shopping Reviews

Name: Atlantic Shopping
Address: Atlantic Shopping Britannic Warehouse 142 Sandpits, Birmingham
Rating: 4.64

4.6 Rating 706 Reviews

92 %

of reviewers recommend Atlantic Shopping

4.6

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Atlantic Shopping:

Atlantic Shopping is the largest Bar Stool online retailer in the U.K.. With over 30,000 Bar Stools in stock featuring many Exclusive Designs, and unbeatable prices, we offer the best deals for the online shopper. We hope this means greater commission rate and therefore more money earned by our affiliates! We have over 40 years experience in business retail at our 80,000 sq. foot shop in Birmingham city centre. With 8 years experience of selling online we pride ourselves on our excellent customer service and quality of products. We have served nearly a quarter of a million customers online.

Visit Website

Phone:

0845 520 0000

Email:

sales@atlanticshopping.co.uk

Location:

Atlantic Shopping Britannic Warehouse 142 Sandpits
Birmingham
B1 3RJ

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Atlantic Shopping 1 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order 5 new bar stools last week. They arrived the next day. I put one together and was shocked by how unstable it was. The base was far too light for the seat unit so every time you went to sit on it it tipped. When seated the whole bar stool felt very unsteady and would tip at the base very easily. I was not happy sitting on it at the breakfast bar let alone letting my children use them. They were not fit for purpose and were very unsafe. I requested to return them and have been charged £30 as there were 3 boxes of them worth £475 to return. They will not refund the final £30 as they are not faulty!!!!!! They are unsafe and I have video footage of how unstable they are yet they still will not refund the last amount. I have raised a dispute with my credit card company and will be taking this further. Be careful when dealing with this company.”

Helpful Report

Posted 6 years ago

“From start to finish I couldn't have asked for me, staff have kept me updated on my item and when one item that had been packed amazingly still managed to get damaged, it was handled swiftly. Everyone I have been contacted by has been professional. I would recommend them to anyone. Well done and thank you.”

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Posted 6 years ago

“Unwilling to refund one of the bar stools we ordered. Having to contact my bank to get the refund arranged. Their staff were useless and just sent scripted respobses. Highly advise you steer clear of them if you ever think you might need a refund.”

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Posted 6 years ago

“I was looking to purchase 5x bar stools, Initially spoke to customer services and was pleasantly surprised that they suggested buying one to check it was as i required rather than hard sales technique, bought the 1x hydrant style bar stool and it was exactly what i was looking for, i then ordered the remaining 4, next day delivery with an hour time slot as with the 1st one (fantastic). One of the bar stool seats had a nasty chip, very easy to deal with Atlantic though, they asked if that was the only issue with the stool and it was, they sent out a replacement seat only which i thought was great, so many companies wouldn't bother with the detail and would go through the whole return and re-order process. I always think that a company are best judged on resolving issues, any company can shift a box, Atlantic were easy to deal with on the phone and email and have the all important attention to detail, with my experience i would have no problem in recommending Atlantic to anybody, well done!!”

Helpful Report

Posted 6 years ago

“Two Ace barstools ordered on a Friday and delivered on the following Monday. I was kept up to date regarding delivery. The stools were very easy to assemble with the allen keys provided. It took a couple of minutes. They look great in my new kitchen. Would definitely recommend Atlantic Shopping and Ace bar stools.”

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Posted 6 years ago

“We are really happy with our bar stools. There was a slight hiccup with delivery but soon resolved.”

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Posted 6 years ago

“Excellent product and service from Atlantic. I originally purchased four stools for my kitchen island but l was so impressed I ordered a further two. Prompt delivery and easy to follow instructions.”

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Posted 6 years ago

“Quality product, effortless ordering and rapid, efficient delivery”

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Posted 7 years ago

“Great items. Great price and quality. Quick delivery.”

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Posted 7 years ago

“Bought a Chair and 3 solid oak and real leather kitchen bar stools. Chair is ok but stools are not good quality. There are poorly designed and are not suitable for regular use. Once assembled I knew they wouldn't last. Joints are oversized and seat platform weak - they started to wobble after just a few weeks. As I am an engineer I will try and add a more solid way of connecting the legs together but for this price you shouldn't have to. Also, do not be fooled by all the great reviews on there website as they definitely only put on the great ones - they didn't put my average review on. If you doubt this, try and find any product with less than 4.5 stars.”

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Posted 7 years ago

“Good service and good product”

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Posted 7 years ago

“I had some stools from Atlantic which had got a bit tatty through almost 8 years of wear and tear and wanted to replace them. I looked all over and in the end came back to Atlantic for both choice of style and price. They arrived quickly and my husband assembled them in no time. I have four x Edge bar stools. They are sturdy and as comfortable as any, look very stylish and got in sale so excellent value. Very happy repeat customer”

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Posted 7 years ago

“A lot of choice, easy use web site, prompt delivery from ordering, well packed, good information with the product for assembly, good quality, reasonably priced product.”

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Posted 7 years ago

“Happy with prompt delivery. Very well packed. Good service overall five stars.”

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Posted 7 years ago

“Fast next day delivery. Bought 2 Ascot dining chairs which were gorgeous and beautifully made. Really happy with my choice and other people's reviews about these chairs sold it for me.”

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Posted 7 years ago

“Great customer service and product as described. Would definitely use this company again”

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Posted 7 years ago

“They have been very helpful and efficient in resolving an issue, when another company would probably not have gone to such expense and trouble.”

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Posted 7 years ago

“Ordered 2 bar stools on separate occasions, both delivered promptly and I'm happy with the quality.”

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Posted 7 years ago

“The chairs were delivered the next day and were well packaged , Craig the delivery man was polite and helpful , and i had no problem assembling the six chairs myself and they look great , i would have no hesitation about buying from Atlantic Shopping again.”

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Posted 7 years ago

“Cheap quality products...don't waste your money.”

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Posted 7 years ago

Atlantic Shopping is rated 4.6 based on 706 reviews