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Audi Reviews

2.2 Rating 119 Reviews
29 %
of reviewers recommend Audi
2.2
Based on 119 reviews
Customer Service
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customer.services@audi.co.uk

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Audi 1 star review on 26th August 2022
Anonymous
Audi 1 star review on 26th August 2022
Anonymous
Audi 1 star review on 26th August 2022
Anonymous
Audi 1 star review on 26th August 2022
Anonymous
Audi 2 star review on 3rd May 2022
Steve
Anonymous
Anonymous  // 01/01/2019
“Audi Manchester shocking service and we have 3 audi's. New A1 black edition, Q5 and A3. seen google review!!”
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Posted 9 years ago
“I wouldn't have given them one star but couldn't proceed with choosing one!!! A4 S Line has ignition fault with occurred during the warranty period. Couldn't get the car into Audi to be repaired until after the warranty had ended. Asked Audi to honour this repair as the fault had occurred during warranty. No chance - I have spoken to around 6 or 7 staff at Audi who have all promised a call back from a manager. Either Audi have no managers or they are all wimps as no call back. Shocking customer service - shocking service full stop!!!!”
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Posted 9 years ago
“My car (Audi A1, 2011 plate) spontaneously started smoking and burst into flames on a dual carriageway whilst driving home from work. I have now turned to Audi Customer Service via email because the reactions and response form Audi Cardiff Gate have been both unsatisfactory and upsetting - basically, nothing they can really do because the car is out of warranty and wasn't fully serviced via Audi. (Although it was in immaculate condition & MOT's and serviced annually). My car was also @ Audi Cardiff Gate for the Emissions recall 4 days prior to this incident!!”
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Posted 9 years ago
“The Shop experience is Fine .. But customer "Service" is pretty much non existent...”
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Posted 9 years ago
“very helpful and professional”
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Posted 9 years ago
“Fantastic service and very welcoming. Nick duxbury at the Manchester branch was incredibly helpful and made the process very easy”
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Posted 9 years ago
“Very very very poor customer service at Manchester Audi.never again,be warned.”
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Posted 9 years ago
“Overcharged on gap insurance ,promised refund after sales person admitted mistake on his part.2 weeks on still and waiting, Customer copy shows 1 price with signatures,Gap insurance say there copy from Audi shows another price. Make your own conclusion.”
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Posted 9 years ago
“Bad Customer Service - AUDI Warrington and AUDI UK”
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Posted 9 years ago
“I have just ordered my new Audi A7 from Manchester Audi. Peter Mills has looked after me throughout the sale and was very helpful in arranging a test drive, which was fabulous. Peter provided excellent knowledge of the car and good advice on specification. I am very much looking forward to collecting and driving my new Audi in March 17! We are now a family of Audi drivers as my wife purchased a TT in 2016. Fabulous customer service at the dealership with an enthusiastic welcome by Raf. I would highly recommend Audi Manchester for your Audi. Thanks Peter, great job!”
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Posted 9 years ago
“I went into Audi Manchester, in Old Trafford to get my Audi TT booked in for a full service. I was overly impressed by the genuine compassion and care I received the second I stepped into the show room. Ella, a lovely young lady looked after me and sorted me right out. She was polite, kind and very efficient. I can't explain how warm and welcoming all the staff were at Audi, a nice bunch of guys working there too, all true gentlemen. It's excellent customer service that truly makes the difference.”
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Posted 10 years ago
“Brakes completely failed - and Audi Uk passed the buck and didn't want to know. 3 children in the car, 70 mph and we all nearly died...and wasn't their problem. Last 3 cars were Audi's...next one won't be. Awful customer service. Don't buy a car from these people!”
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Posted 10 years ago
“You've really helped me undtrseand the issues. Thanks.”
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Posted 12 years ago
“Audi, when one pays top dollar, they dont only expect a top product, but also top customer service. Get ur act right!”
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Posted 13 years ago
“AUDI UK. SHOCKING CUSTOMER SERVICE.”
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Posted 13 years ago
“Just dropped my car off at Audi Old Trafford - serious customer service on show here - free coffee - lift into Manchester - everyone smiling”
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Posted 13 years ago
“Audi West London. Disappoints me again. Dreadful customer service... Again.”
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Posted 13 years ago
“Audi has amazing customer service compared to Arnold shitty Clark”
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Posted 13 years ago
“Exceptional customer service at Audi Manchester. Special thanks to Frank”
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Posted 13 years ago
Audi is rated 2.2 based on 119 reviews