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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Responded to my annoyance calmly and politely.
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Posted 7 years ago
Nita,who took my call was very polite and helpful.
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Posted 7 years ago
Good price.
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Posted 7 years ago
Telephone service good...as yet to find out how their attendance service is...
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Posted 7 years ago
quick service
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Posted 7 years ago
SERVICE ADVISOR WAS VERY HELPFUL & PLEASANT PHONE MANNER
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Posted 7 years ago
Telephone renewal dealt with very efficiently. The service is extremely good value but as I have never had to call upon it , I cannot comment as to how performance in the event of breakdown might be.
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Posted 7 years ago
On the occasion I used it, all went well.
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Posted 7 years ago
Easy to buy or review vehicle Insurance Knowledgeable Informative
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Posted 7 years ago
No hassle renewal.
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Posted 7 years ago
quick and easy
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Posted 7 years ago
Safe to travel further than I usually do :)
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Posted 7 years ago
Very straightforward, no timewasting. Clear information.
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Posted 7 years ago
The price is what makes me happy as it covers me (and my wife) not just the car. Not sure how well this sells to people who aren't married. Only issue I had was that I wasn't in a rush to get this renewed - and frankly I was getting annoyed at the persistent reminders (phone call / text and 4 e-mails) I didn't renew in time. It was the weekend and I wasn't going anywhere so I decided to call this morning to renew (a day late) and now I'm told that this is no longer a renewal and is handled at full price (admittedly only a quid or so) and I'm regarded as a new customer. This isn't mentioned anywhere in the paperwork, e-mails sent through or the pdf that comes with the e-mails. Not happy with this - the issue rather than the cash - and it would make me think twice if asked for a recommendation. So much better when everything is transparent and out in the open. I did call to complain but was told effectively that this is company policy and thanks for the call - it made me feel that I'd been told off and to go away and stop bothering us.
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Posted 7 years ago
Good and efficient handling of my call
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Posted 7 years ago
efficient service
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Posted 7 years ago
Reasonable price. Friendly and helpful staff.
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Posted 7 years ago
Answered query about renewal, renewed policy and prompty sent through documents.
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Posted 7 years ago
Peace of mind on the road.
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Posted 7 years ago
telephone answered promptly and cover set up without any difficulty
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Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews