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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
Communication Channels
Telephone
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Jordan was initially quite abrupt, unclear and did not seem to appreciate the need to inform me about updates to customer details and new charges to printed policy document. Once I have taken Jordan up on these issues, he apologised and handled the call very well. Overall a good call.
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Posted 7 years ago
It's comprehensive and clear. It's also good value compared to most of its rivals. It doesn't draw you in with an introductory offer, and then double the premium for subsequent years. Renewing the policy is quick and easy. Your staff are friendly and helpful.
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Posted 7 years ago
good and reliable service
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Posted 7 years ago
The price is very good indeed so have just renewed. Have no idea about the service as did not have any reason to call them out over the last year. Currently there is an offer for NEW customers only of 15 months for the price of 12 months. They could have made existing customers a lot happier by at least including them in the offer or, even happier, by giving them a slightly better offer e.g. 16 months for the price of 12 months.
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Posted 7 years ago
Very friendly and efficient service agent (Duma).
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Posted 7 years ago
Having Auto Aid gives peace of mind knowing assistance is there if needed and at a sensible price. Have had cover for ten years and touch wood never had reason to call so that's approximately 66% (£500-£600) saved on the cost of the traditional packages for the same cover.
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Posted 7 years ago
Have just renewed after a short break. Dealt with politely and efficiently when renewing by phone. Past experience of breakdown help was good.
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Posted 7 years ago
The telephone operator was extremely efficient this morning when I rang to renew my policy. The conversation was completed in under 5 minutes and a confirmation e-mail was received almost as soon as I hung up the 'phone. I have had to call Auto Aid out in the past when I have broken down. Although I've had to wait a while for someone to get to me, I think that probably the same would be the case with other breakdown companies if you are not given a priority callout.
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Posted 7 years ago
Organised everything as requested in a friendly manner
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Posted 7 years ago
Price the young man was very helpful
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Posted 7 years ago
Quick response, efficient service & reasonable prices
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Posted 7 years ago
Very clear sounds good we may well find out
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Posted 7 years ago
Very straight forward policy renewal
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Posted 7 years ago
A simple, straightforward service at a very good price.
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Posted 7 years ago
reasonable insurance premium, easy to renew
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Posted 7 years ago
Good price for the level of cover. Not "USED" so far so unable to comment
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Posted 7 years ago
Prompt and polite service.
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Posted 7 years ago
GOOD ADICE TO USE THE PHONE
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Posted 7 years ago
Fast efficient service.
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Posted 7 years ago
Very good service
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Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews