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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Duma answered my phone call then took my details for another year, was very good.
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Posted 7 years ago
Did not, could not do online and agent had very strong accent and very long winded
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Posted 7 years ago
Good price, Good service
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Posted 7 years ago
Kavelle provided a prompt and courteous service when I called to renew Autoaid. Renewal experience wasn't daunting at all.
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Posted 7 years ago
Its a very cost effective product
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Posted 7 years ago
I renewed my policy quickly and easily
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Posted 7 years ago
I've had very good service.
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Posted 7 years ago
Easy to renew.
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Posted 7 years ago
The company does not value customer loyalty. They are offering new customers a better deal than existing customers and the customer service I experienced on renewal was disappointing.
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Posted 7 years ago
simple clear instructions and explanations, professional and very good customer service
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Posted 7 years ago
Had to use the breakdown service this year and was very happy with the service, also the policy amount has not increased much on renewal which is a relief
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Posted 7 years ago
good value and helpful service when we have needed it
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Posted 7 years ago
Very swift call to renew my policy, dealt with professionally by Jordan, who also apologised for me having not received my policy documentation over the past year. Great customer service by Jordan.
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Posted 7 years ago
Carried out my renewal very efficiently
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Posted 7 years ago
Very efficient and clear.
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Posted 7 years ago
I wouldn't say it made me happy as your system would not let me renew online due to non recognition of membership. I sent you an email within your site but was not confident that you would receive it so I reluctantly had to phone you to renew (reluctant as I suspect my provider will rip me off for ringing your 0345 number..............you should provide a Freephone 0800 number to be more customer friendly). Your representative dealt with me ok though.
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Posted 7 years ago
Cheap Price, Good service.
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Posted 7 years ago
I could not understand why having been a member of autoaid for the past 15 plus years I could not renew my policy on-line and when done by phone with Jordan, he did not want my existing policy number and so I had to give all my information again and have now been issued a policy with a new number as NEW BUSINESS. Does not seem to be very efficient business to me
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Posted 7 years ago
ALWAYS PROVIDE A VERY EFFICIENT SERVICE
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Posted 7 years ago
Duma was very efficient. Please note documents state new business - it is a renewal! The current document had large print on a single sheet to keep in the car.
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Posted 7 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews