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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Elizabeth Mahay
Verified Buyer
“Very good and prompt service Jessica dealt with my issue greatly Always reccomend yourselves”
Helpful Report
Posted 7 years ago
Mr James Cable
Verified Buyer
“Been with Auto national approx 20 years, I've had some breakdowns in that time, and never been let down or made to wait too long for recovery or repair.”
Helpful Report
Posted 7 years ago
Ms G Adams
Verified Buyer
“Phone was answered extremely promptly - maybe something to do with being early on a Saturday morning. Nice young lady spoke to me but she did rather give me volley of of information (which I know companies are obliged to give) and I struggled a bit to keep up! Might be an age thing but apart from that - good service”
Helpful Report
Posted 7 years ago
Mr John Hopkins
Verified Buyer
“Though we sorted things ok, I got the feeling he thought I was somewhat thick. I pointed out I had followed the renewal link offered. But even though my details had been retrieved by your system, the renewal fig. offered was nearly £20 more than the email used to redirect me to this page. Hence my ringing (not only to renew, but to point out this fact). I didn't feel Jordon took any notice re my point. I know staff are pressured, but I ran a support desk for many years, and did feel I was being processed, and it was a pain for him. Sorry Jordon..... but that's how nit felt. WE GOT THERE.”
Helpful Report
Posted 7 years ago
Mr Jim Litchfield
Verified Buyer
“never usede your services yet so must be good, if i do use them thats the time to leave a message.”
Helpful Report
Posted 7 years ago
Mr Lee Coughlin
Verified Buyer
“Jordan was excellent in helping with my renewal with Auto National. Provided excellent service and answered all the questions I had.”
Helpful Report
Posted 7 years ago
Mr Rob Humphreys
Verified Buyer
“Clear and polite representative and a very easy operation”
Helpful Report
Posted 7 years ago
Mr Samy Mohamed
Verified Buyer
“excellent serice during the last year in only time i used it”
Helpful Report
Posted 7 years ago
Mr John Markham
Verified Buyer
“Good service nice lady on phone very helpful been a member several years with no problems”
Helpful Report
Posted 7 years ago
Mrs Susan Powell
Verified Buyer
“I spoke to Jordan he was very helpful and courteous”
Helpful Report
Posted 7 years ago
Mr Gordon Stokes
Verified Buyer
“The service I received was prompt, helpful, professional, polite and friendly. Thank you Jordan”
Helpful Report
Posted 7 years ago
Mr John Colin Smith
Verified Buyer
“I have been with the company for several years now and have not had to use them but my daughter has had to on a couple of occasions and the service has been brilliant. At what it costs its a great thing to have for the un expected breakdown when it happens. A great service at a very reasonable cost .”
Helpful Report
Posted 7 years ago
Mrs Vicki Sefton
Verified Buyer
“Thank you for your help much appreciated”
Helpful Report
Posted 7 years ago
Mr Timotgy Asbury
Verified Buyer
“Jordan was efficient and friendly, however he has spelt my husbands name wrong on the email 😄”
Helpful Report
Posted 7 years ago
Miss Julie Crane
Verified Buyer
“all ok very quick service”
Helpful Report
Posted 7 years ago
Mr Neil E Dollimore
Verified Buyer
“Quite helpful but a bit to quick a dialogue. Bit of a job to take in all that was being said.”
Helpful Report
Posted 7 years ago
Mrs J Withers
Verified Buyer
“Sarah was very polite and professional”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Service was very good”
Helpful Report
Posted 7 years ago
Mr Allan Sealy
Verified Buyer
“I have been happy with the service I got from you today and in the past. Your service is very good.”
Helpful Report
Posted 7 years ago
Mr Barrie Searles
Verified Buyer
“Have now been using for several years. Last year my wife had to use the recovery service for the first time in some years. Service has always been speedy and efficient, renewals easy,good value for money with the total superservice.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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