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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Have just seamlessley renewed my policy for the same price. Very happy to do so as have enjoyed a very good year with Auto National. Won’t be going back to the AA and their extortionate pricing in a hurry. At the end of the day you’re just paying for their expensive fleet of vans”
Helpful Report
Posted 7 years ago
Mr Kandiah Nithianandarajah
Verified Buyer
“I am a member for one year an starting second now. I have not your services yet. Hope it will be value for the money paid.”
Helpful Report
Posted 7 years ago
Mrs Alison Wheeler
Verified Buyer
“Sorry but I have just gone through my policy and my husband's car is not listed on it! I am not happy!”
Helpful Report
Posted 7 years ago
Mr Stuart Doyle
Verified Buyer
“hi spoke very clear and very helpful. very clear voice. thank you.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“.”
Helpful Report
Posted 7 years ago
Mr David Preston
Verified Buyer
“Sarah was very polite on phone and did a speedy renewal. As yet I haven’t. Needed to call auto national out long may it continue.”
Helpful Report
Posted 7 years ago
Miss Kirsten Hughes
Verified Buyer
“Very nice quick service from Sarah”
Helpful Report
Posted 7 years ago
Mr Mark Roughton
Verified Buyer
“have been a member for many years on the rare occasion when needed always came in fair time and very competitively priced for multi car use. any query by phone is quickly answered and dealt with in clear understandable English.”
Helpful Report
Posted 7 years ago
Mr Peter Beaney
Verified Buyer
“dealt with very professionally, thank you very much”
Helpful Report
Posted 7 years ago
Mr Barry Jordan
Verified Buyer
“The lady l spoke to was very polite and concise. She was helpful and she was a pleasure to talk to. I understood everything explained to me and that’s why l renewed my breakdown cover for another 12 months.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“we havent had to call them out yet so cant comment on service! However, I went to renew online and the price had jumped by £20 approx.,so had to call them and the excuse I got was we are having problems with the website at the moment! Really! Sure your not trying to get more money out of customers! Anyway, got it at the price which I was told it would be on email.”
Helpful Report
Posted 7 years ago
Mr Martin Davies
Verified Buyer
“Very pleased with the help and cover I have received from AutoNational over the last few years. With things the way they are, I'm happy to continue my commitment to them.”
Helpful Report
Posted 7 years ago
Mrs J Tier
Verified Buyer
“I have been with Auto National now for a number of years and I am very pleased with the service so would not change,”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Efficient. Phone answered promptly and details checked. On the occasion we needed roadside assistance it was provided quickly and effectively.”
Helpful Report
Posted 7 years ago
Mrs Mary Winfield
Verified Buyer
“On the (fortunately!) few occasions I have needed to use Auto National, I have always found the service provided excellent. It has been easy to renew by telephone, thanks to your efficient and courteous staff.”
Helpful Report
Posted 7 years ago
Mr Roy Kainey
Verified Buyer
“Unfortunately I have had to use my policy twice within the last 12 months, On both occasions I found it to be about the best experience I have had when using breakdown cover. The breakdown vehicles arrived well within the time span I was given and the drivers of said vehicles proved to be most helpful. Two of my daughters are going to join once their cover elsewhere ends.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very polite and quick service by phone.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Efficient, quick and helpful.”
Helpful Report
Posted 7 years ago
Mr Keith Bassett
Verified Buyer
“Sarah was very helpful and had a very good telephone manner.A pleasure to do business with. Thank you”
Helpful Report
Posted 7 years ago
Miss Rosette Viegas
Verified Buyer
“Quick and easy to renew, good polite service from representative.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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