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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Sharon Mollekin
Verified Buyer
“Quick and efficient. Always let you know what is happening”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Elsie, who dealt with me on the phone was very patient and vey helpful. I am pleased with your service all round.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good service.”
Helpful Report
Posted 7 years ago
Ms C Lindon
Verified Buyer
“Compared to other breakdown services you are very good value for the same cover”
Helpful Report
Posted 7 years ago
Ms Lisa Lue
Verified Buyer
“I've been with auto national for many years and found them to be the best service for the best price, last year I needed their assistance and they were excellent so I had no hesitation in renewing my policy this year.”
Helpful Report
Posted 7 years ago
Mr Mark Ranson
Verified Buyer
“good, competent operator. only issue is the inflexibility to amend a current policy - being threatened with having to take out a whole new policy if you want to make any changes is intimidatory and unprofessional. - It is making me re-consider keeping my breakdown insurance with your company after this current year!”
Helpful Report
Posted 7 years ago
Mr B W Saunders
Verified Buyer
“I've been with your company over twenty years. I have been content with the service when it's been needed. I must say that I was not happy too learn that I haven't been covered for the past year.”
Helpful Report
Posted 7 years ago
Mr Alan Frear-Jenkinson
Verified Buyer
“As a customer I can say that the operative was polite. Highly motivated and very professional. The experience was fast without any stress whatsoever. Will happily recommend to others without hesitation. A very happy customer 5*****”
Helpful Report
Posted 7 years ago
Mr David Milbourne
Verified Buyer
“Excellent and polite service.”
Helpful Report
Posted 7 years ago
Miss Christina Nevines
Verified Buyer
“Was pleased to be able to sort my renewal quickly and easily as i had just grabbed an opportunity while stopping for lunch. Liked the no fuss/ all sorted approach. Useful to have reminder by email/ text. Hope the service is as efficient as the admin side!”
Helpful Report
Posted 7 years ago
Mr S Burrows
Verified Buyer
“Not waiting on the phone to speak to someone (straight through )very quick and easy to renew the policy.”
Helpful Report
Posted 7 years ago
Mr Douglas Maxwell
Verified Buyer
“Many thanks, you were very helpful & explained everything very clearly. This is the second year I've purchased cover with your company, they are very competitive for price.”
Helpful Report
Posted 7 years ago
Mr David Thompson
Verified Buyer
“I have been with yourselves for years; Receptionist not brilliant - but we all have 'off' days!!”
Helpful Report
Posted 7 years ago
Mr Sajid Hussain
Verified Buyer
“Price remains competitive. Only had to use them once for a breakdown claim and it was efficient. Samuel amended the policy and renewed it for me today. Very friendly young man who completed everything in a timely manner.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great service, many thanks.”
Helpful Report
Posted 7 years ago
Mr Michael Wickham
Verified Buyer
“Covers all my breakdown needs at a reasonable price”
Helpful Report
Posted 7 years ago
Mrs Ann Mcnulty
Verified Buyer
“Friendly and helpful”
Helpful Report
Posted 7 years ago
Ms Charlotte Berry
Verified Buyer
“Great price,easy to talk to, very easy to renew policy”
Helpful Report
Posted 7 years ago
Mr Robert Willis
Verified Buyer
“Sort the web site quotes out.”
Helpful Report
Posted 7 years ago
Mrs Winifred Dobson
Verified Buyer
“Although I have been with you for 12 months, I fortunately haven't had to use your service. Having said that, the price I have paid is excellent for the cover provided and I was more than happy to renew my policy.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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