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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Simon Weaver
Verified Buyer
“Good service and good price”
Helpful Report
Posted 7 years ago
Mr Peter Cowley
Verified Buyer
“It didn't make me happy, just sent a renewal notice.”
Helpful Report
Posted 7 years ago
Mr Keith S Hasler
Verified Buyer
“Been with them many years and had no problems”
Helpful Report
Posted 7 years ago
Mr David Garrad
Verified Buyer
“I was able to pay over the phone, as I had encountered a problem getting the seven digit number to pay on-line”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Armani was very polite and efficient, explaining everything clearly and to the point.”
Helpful Report
Posted 7 years ago
Mrs Jean Fry
Verified Buyer
“Courteous and clear”
Helpful Report
Posted 7 years ago
Mr Ian Young
Verified Buyer
“A less robotic in manner approach by the call taker would have been better.”
Helpful Report
Posted 7 years ago
Mr Sohrad Ghavami
Verified Buyer
“In fact not happy , I have received email to renew my policy but there are no mention about my car . Just the amount, it would be better to have the car reg mentioned in the email so there is a connection . Also there is no mention that on the renewal day ,it will take 24 hours for the new policy to stat, meaning that there is a day with no cover , it would be good to have this mentioned in the email as well.”
Helpful Report
Posted 7 years ago
Mr Graham Pearson
Verified Buyer
“Good, service, thanks Jordan.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“You can instantly talk to someone when you call - my call was answered quickly and my query dealt with immediately. I have not ever needed to make a claim (yet) so I particularly like that my cover premium has not gone up at all in the second year, unlike other breakdown covers I have had, that double their premiums, even without any claims or call outs - in the second year. So I have happily stayed for a second year!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“competitive costs”
Helpful Report
Posted 7 years ago
Mr Colin Davis
Verified Buyer
“by taking details re updating my policy to total superservice. very efficient.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Made renewal of policy very easy”
Helpful Report
Posted 7 years ago
Mr Hans Raj
Verified Buyer
“Quick service.”
Helpful Report
Posted 7 years ago
Mrs Christine Davies
Verified Buyer
“I find Auto national always courteous”
Helpful Report
Posted 7 years ago
Mrs Jaqueline Cowley
Verified Buyer
“very good service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Gave good service as and when required in the past”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very helpful”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I have not had the need to call you out in all the years I have been covered. However, it is comforting to know that the service is there if needed and the staff have always been pleasant when I have called to renew. FC”
Helpful Report
Posted 7 years ago
Mr Michael Fletcher
Verified Buyer
“Great customer service from Jordan.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,618 reviews
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