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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“very good service”
Helpful Report
Posted 6 years ago
Mr Ronald Olley
Verified Buyer
“polite andhelpful”
Helpful Report
Posted 6 years ago
Mr Edmund Perry
Verified Buyer
“Pleasant and helpful, explained things well. Enquiry quickly resolved.”
Helpful Report
Posted 6 years ago
Mr Christopher Brennan
Verified Buyer
“Lauren dealt with my renewal clearly, politely and efficiently”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“It was nice to talk to you thanks for being patient. Regards Krishan.”
Helpful Report
Posted 6 years ago
Mr Stephen Keigwin
Verified Buyer
“Courteous and efficient”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very polite and helpful, and faultless service - Auto National is my favourite breakdown provider :)”
Helpful Report
Posted 6 years ago
Mrs Linda Bassett
Verified Buyer
“Polite quick efficient.”
Helpful Report
Posted 6 years ago
Mr George Clark
Verified Buyer
“Great service good price”
Helpful Report
Posted 6 years ago
Mrs Diane Mcneil
Verified Buyer
“When i have had to use you very good and helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Alfie spoke clearly in good English which is essential when paying for insurance services.”
Helpful Report
Posted 6 years ago
Mr Trever Ogilvie
Verified Buyer
“Very efficient, no problems”
Helpful Report
Posted 6 years ago
Mrs Susannah Penny
Verified Buyer
“Excellent, friendly and efficient customer service. Will definitely recommend to others.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I felt the service that was offered to renew my policy was carried out by Jack in a polite and professional manner and explained all the proses in full.”
Helpful Report
Posted 6 years ago
Ms R Perkins
Verified Buyer
“My difficulty trying to renew on line was dealt with quickly by Lauren, who took my renewal details over the phone . All done in just a few minutes!”
Helpful Report
Posted 6 years ago
Mrs J Birch
Verified Buyer
“I found it very easy to renew the policy and was very happy with the service I received. Very friendly and professional. Thank you!!”
Helpful Report
Posted 6 years ago
Mr E Marshall
Verified Buyer
“3 family cars covered - response to requests for help - particularly for daughter alone at night time, very prompt and effective”
Helpful Report
Posted 6 years ago
Miss Gemma Whittingham
Verified Buyer
“Service was very efficient amd quick however I havent recieved any policy documents.”
Helpful Report
Posted 6 years ago
Mrs M Bulmer
Verified Buyer
“I contacted Auto National as I had not had a reminder notice either by post or e mail. Tina was very helpful and told me an e mail reminder had been sent, but I don't know who got it, as it was nowhere in any mail. You had my correct address so I should not have had to contact. However she was able to give me the price and I paid over the phone. The documents have come on line but have not as yet tried to open them. It may suit the company to do things on line, but the paying customer doesn't get a choice. In the past when you sent out the reminders and documents by post I never ever had a problem. Now I get problems. However, the Auto National service for car breakdown is very good and we have had no reason to complain, so I stay with you.”
Helpful Report
Posted 6 years ago
Mr David Gough
Verified Buyer
“very nice and polite”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,621 reviews
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