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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Gemma Whittingham
Verified Buyer
“Service was very efficient amd quick however I havent recieved any policy documents.”
Helpful Report
Posted 7 years ago
Mrs M Bulmer
Verified Buyer
“I contacted Auto National as I had not had a reminder notice either by post or e mail. Tina was very helpful and told me an e mail reminder had been sent, but I don't know who got it, as it was nowhere in any mail. You had my correct address so I should not have had to contact. However she was able to give me the price and I paid over the phone. The documents have come on line but have not as yet tried to open them. It may suit the company to do things on line, but the paying customer doesn't get a choice. In the past when you sent out the reminders and documents by post I never ever had a problem. Now I get problems. However, the Auto National service for car breakdown is very good and we have had no reason to complain, so I stay with you.”
Helpful Report
Posted 7 years ago
Mr David Gough
Verified Buyer
“very nice and polite”
Helpful Report
Posted 7 years ago
Miss Katarzyna Jopek
Verified Buyer
“Professional”
Helpful Report
Posted 7 years ago
Mr Bruce Blackmore
Verified Buyer
“Tina was very polite & efficient in answering my call. Thank you Tina”
Helpful Report
Posted 7 years ago
Miss A C Devereux
Verified Buyer
“Always there when you need them and are polite and helpful whether as first point of contact or attending a breakdown.”
Helpful Report
Posted 7 years ago
Mr Kevin Parry
Verified Buyer
“Straightforward procedure with polite service.”
Helpful Report
Posted 7 years ago
Mr Paul Stuart
Verified Buyer
“The ease at renewing my policy was very simple. The agent Claire was really helpful & explained everything well.”
Helpful Report
Posted 7 years ago
Mrs Ann Smith
Verified Buyer
“Excellent 10/10”
Helpful Report
Posted 7 years ago
Mr Hesham Al-zoubi
Verified Buyer
“Thank you Steven Very nice person and and very patient. Explained things as simple as possible. Tried his best to help. Thank you again”
Helpful Report
Posted 7 years ago
Mr Peter Smith
Verified Buyer
“Great service when needed”
Helpful Report
Posted 7 years ago
Miss Avril Samuel
Verified Buyer
“Alfie was very helpful, with my renwel policy”
Helpful Report
Posted 7 years ago
Mrs Margaret Turner
Verified Buyer
“Very helpful young man and a very quick transaction”
Helpful Report
Posted 7 years ago
Mrs Helen Hancock
Verified Buyer
“alfie was very polite and efficient..”
Helpful Report
Posted 7 years ago
Mr Edmund Rees
Verified Buyer
“I have used autonational in the past and when I need their services, there response has been excellent. My daughter uses no other”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very helpful staff, prices very good. Recovery time excellent.”
Helpful Report
Posted 7 years ago
Mr Daniel Mitchell
Verified Buyer
“Good value, never thankfully had to use often but when required service A1++, very quick to respond and service by breakdown guys top dollar. The girl sorted my renewal out very quickly and professionally very polite and well spoken her name was Jeicyne.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I have been with Auto National for several years and have been rescued or received roadside help several times. I have been impressed with their swift response and the helpfulness of the mechanics sent out.”
Helpful Report
Posted 7 years ago
Mr Jonathon Waite
Verified Buyer
“Good service.”
Helpful Report
Posted 7 years ago
Mr David Robson
Verified Buyer
“Called a few days before my renewal date, my renewal was simply done over the telephone and efficiently confirmed by email. Good service.”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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