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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs S Fairbanks
Verified Buyer
“Thanks for vyour help”
Helpful Report
Posted 6 years ago
Mr Kenneth Meredith
Verified Buyer
“everything went as expected, good service as usual.”
Helpful Report
Posted 6 years ago
Mrs Nicola Edwards
Verified Buyer
“Very good service. But it has taken me a few days to get through to someone about my renewal I was holding on for over 10 minutes a time. I called this morning and or was answered then I was put on hold for over 5 minutes.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Some difficulty renewing due to not being able to renew online but Jack was helpful in resolving this for me. Thank you”
Helpful Report
Posted 6 years ago
Mr Kenneth Scrutton
Verified Buyer
“Renewed my policy .selected wrong cover had to ring to update my cover. My mistake .got through to Alfie who delt with my query very efficiently.well done”
Helpful Report
Posted 6 years ago
Mr Kenneth Scrutton
Verified Buyer
“Have used for a number of years .have had to call an out a couple of times .always been courteous and garages they have used have been friendly. Would recommend..”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Knowledgeable, helpful and patient. Thank you.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Value for money”
Helpful Report
Posted 6 years ago
Mr Dawood Rashid
Verified Buyer
“customer service level was good”
Helpful Report
Posted 6 years ago
Mr Kevin Ryan
Verified Buyer
“Hard to get in touch by phone tried five times,room for improvement”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I'VE BEEN WITH AUTO NATIONAL FOR SEVERAL YEARS AND THINK IT IS GOOD VALUE FOR MONEY”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Been very satisfied with every thing at Auto National would recommend .”
Helpful Report
Posted 6 years ago
Mr Geoffrey Marshall-Clarke
Verified Buyer
“We've used them for many years without problems or issues and up to 4 cars (now 2) and today's renewal call handler (Alfie) was exceptionally professional and helpful so a 10 out of 10 for him even though my overall rating for the company is good rather than very good because I never rate companies at the top of any range even when, as now, I am unable to point to any meaningful faults.”
Helpful Report
Posted 6 years ago
Mr Alec Wickert
Verified Buyer
“Answered all my questions on the policy I was renewing and of possible changes to I Thanks”
Helpful Report
Posted 6 years ago
Mr Keith Howard
Verified Buyer
“good overall service very pleased with product”
Helpful Report
Posted 6 years ago
Mr Vincent Ferguson
Verified Buyer
“My son and I have only ever used this cover once some years ago and the turnout was satisfactory. I lost some money bringing both cars on to the same date when my son had a years breakdown cover with his new car. However at least the phones are answered within a reasonable time.”
Helpful Report
Posted 6 years ago
Mr Philip Feddon
Verified Buyer
“Good value for money and friendly staff on the phones.”
Helpful Report
Posted 6 years ago
Mr John Pask
Verified Buyer
“very helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Offers all I would need in case of an emergency and have taken out the cover for a few years now with satisfaction.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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