Login
Start Free Trial Are you a business?? Click Here

Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Thanks for vyour help
Helpful Report
Posted 5 years ago
everything went as expected, good service as usual.
Helpful Report
Posted 5 years ago
Very good service. But it has taken me a few days to get through to someone about my renewal I was holding on for over 10 minutes a time. I called this morning and or was answered then I was put on hold for over 5 minutes.
Helpful Report
Posted 5 years ago
Some difficulty renewing due to not being able to renew online but Jack was helpful in resolving this for me. Thank you
Helpful Report
Posted 5 years ago
Renewed my policy .selected wrong cover had to ring to update my cover. My mistake .got through to Alfie who delt with my query very efficiently.well done
Helpful Report
Posted 5 years ago
Have used for a number of years .have had to call an out a couple of times .always been courteous and garages they have used have been friendly. Would recommend..
Helpful Report
Posted 5 years ago
Knowledgeable, helpful and patient. Thank you.
Helpful Report
Posted 5 years ago
Value for money
Helpful Report
Posted 5 years ago
customer service level was good
Helpful Report
Posted 5 years ago
Hard to get in touch by phone tried five times,room for improvement
Helpful Report
Posted 5 years ago
I'VE BEEN WITH AUTO NATIONAL FOR SEVERAL YEARS AND THINK IT IS GOOD VALUE FOR MONEY
Helpful Report
Posted 5 years ago
Very helpful
Helpful Report
Posted 5 years ago
Been very satisfied with every thing at Auto National would recommend .
Helpful Report
Posted 5 years ago
We've used them for many years without problems or issues and up to 4 cars (now 2) and today's renewal call handler (Alfie) was exceptionally professional and helpful so a 10 out of 10 for him even though my overall rating for the company is good rather than very good because I never rate companies at the top of any range even when, as now, I am unable to point to any meaningful faults.
Helpful Report
Posted 5 years ago
Answered all my questions on the policy I was renewing and of possible changes to I Thanks
Helpful Report
Posted 5 years ago
good overall service very pleased with product
Helpful Report
Posted 5 years ago
My son and I have only ever used this cover once some years ago and the turnout was satisfactory. I lost some money bringing both cars on to the same date when my son had a years breakdown cover with his new car. However at least the phones are answered within a reasonable time.
Helpful Report
Posted 5 years ago
Good value for money and friendly staff on the phones.
Helpful Report
Posted 5 years ago
very helpful
Helpful Report
Posted 5 years ago
Offers all I would need in case of an emergency and have taken out the cover for a few years now with satisfaction.
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,617 reviews