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Auto National Reviews

4.8 Rating 10,618 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,618 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Rochelle Mcglave
Verified Buyer
“A good experience. Everything explained clearly. A nice manner with the customer. Friendly and capable.”
Helpful Report
Posted 5 years ago
Rever Neil Bryson
Verified Buyer
“After difficulties with online payments (not my doing: some problem known to the company), Alfie was very helpful. All has now gone through”
Helpful Report
Posted 5 years ago
Mrs Jacqueline Woodcock
Verified Buyer
“Jessica waspolite and helpful It would of been useful if email reminder had said I would need to phone to renew policy to be able to get the price quoted.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“My hearing not good so thank you for your patience.”
Helpful Report
Posted 5 years ago
Mr Raymond Babbage
Verified Buyer
“very good customer service”
Helpful Report
Posted 5 years ago
Mrs Barbara Ringer
Verified Buyer
“Good service”
Helpful Report
Posted 5 years ago
Mr Russell Wallace
Verified Buyer
“Auto National are always there to help. Have really appreciated the call after an incident confirming all okay.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service on the whole”
Helpful Report
Posted 5 years ago
Ms Mary Gillies
Verified Buyer
“Always have been with you for many years.so why only remind me last night of my renewal?so today I have to pay more to rejoin?? Iv been with you many years”
Helpful Report
Posted 5 years ago
Mr Peter Croft
Verified Buyer
“Very good for the price and good customer service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Helpful and professional.”
Helpful Report
Posted 5 years ago
Mrs June Gilby
Verified Buyer
“I haven't had to use your services as yet so can't comment on the service.”
Helpful Report
Posted 5 years ago
Ms Jane Banks
Verified Buyer
“Thank you to Samuel for providing a seamless and easy renewal process today”
Helpful Report
Posted 5 years ago
Mrs C A Reynolds
Verified Buyer
“As I couldn’t get through via the phone last week to renew my cover I ended up sending a cheque for £109.36 via 1st class mail on Friday... apparently this has not yet been received almost a week later. So when Lauren called today I renewed with my VISA. I am just a bit concerned now that I will end up paying twice. I don’t do online banking so will have to wait for a bank statement!”
Helpful Report
Posted 5 years ago
Mr S Pennock
Verified Buyer
“Lauren dealt with my query well and sorted my renewal out as requested very promptly.”
Helpful Report
Posted 5 years ago
Mr William Abbott
Verified Buyer
“have 2 cars insured with auto national .only had cause to use your service once on my other car call out was answered promptly and rescue was prompt and soon on my way.”
Helpful Report
Posted 5 years ago
Mr Barry Camm
Verified Buyer
“A very prompt & efficient service”
Helpful Report
Posted 5 years ago
Miss J Wilson
Verified Buyer
“Very helpful and professional.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Difficult to deal with on the phone, but good breakdown response.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The adviser I spoke to was helpful, thorough and explained things well.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,618 reviews
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