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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“I have been a customer for 25 years plus and had no issues but today when renewing my policy Auto National took my payment out twice from my bank account. When contacting them they informed me that this wasn’t the case and requested a copy of my bank statement. The over payment was returned but they didn’t have the decency to inform me. Not impressed.”
Helpful Report
Posted 6 years ago
Mr Peter Whittaker
Verified Buyer
“Generally been very pleased with overall service, with the exception of a call out on the twentieth anniversary of taking out my policy, to be advised that, because it was the date of taking out policy, was not covered for two weeks! After explaining multiple times that it wasn’t the date of joining but the date of renewal, twentieth renewal at that and a mere coincidence was I allowed an attendance. Clearly a junior/new member of staff and from being furious at the time could see the funny side (months later) and happy enough to further renew based on previous experiences.”
Helpful Report
Posted 6 years ago
Mr Ian Marnock
Verified Buyer
“Nice girl to talk to”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Been with autonational many years. Great service”
Helpful Report
Posted 6 years ago
Mrs Sheila Tickner
Verified Buyer
“They are very good and polite and will sort out what you require with minium fuss”
Helpful Report
Posted 6 years ago
Mrs Clare Burrows
Verified Buyer
“I have been with this company for 1yr and not had to call them out so not able to score Top but their price for the cover is excellent”
Helpful Report
Posted 6 years ago
Mr Colin Jolliffe
Verified Buyer
“I have used auto National twice in the past and found the service very good. I also found Jessica's response to my phone call very helpful. The”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“All good thanks. Very polite and documents sent through quickly.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very good price and good company”
Helpful Report
Posted 6 years ago
Mr A Borg
Verified Buyer
“Good service provided”
Helpful Report
Posted 6 years ago
Mr Peter Pugh-Cook
Verified Buyer
“Usually turn out fairly promptly, By and large the mechanics are fairly pleasant and efficient.”
Helpful Report
Posted 6 years ago
Mr Hugh Marshall
Verified Buyer
“Had to hold on for considerable time before connected to an adviser in order to renew policy!”
Helpful Report
Posted 6 years ago
Mr Dionn Dodd
Verified Buyer
“Polite and concise.”
Helpful Report
Posted 6 years ago
Mr Gary Cairney
Verified Buyer
“Good complete service from office to breakdown recovery”
Helpful Report
Posted 6 years ago
Mr Colin Luscombe
Verified Buyer
“Thorough and easy to renew.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Jessica was very helpful and polite. Good breakdown cover at a reasonable price.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good no nonsense breakdown cover at a reasonable price. Polite Staff.”
Helpful Report
Posted 6 years ago
Mr Russell Wallace
Verified Buyer
“Always there to provide help when most needed”
Helpful Report
Posted 6 years ago
Mr J Hutchings
Verified Buyer
“Straightforward to deal with and handled both changes to policy and when we had a breakdown well.”
Helpful Report
Posted 6 years ago
Mr P Mills
Verified Buyer
“no comments at all”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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