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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Irene Burnett
Verified Buyer
“I have always found Auto National very good. Had an accident last year and they were extremely helpful. The staff are friendly.”
Helpful Report
Posted 6 years ago
Mr Terence Collingwood
Verified Buyer
“Very helpful and explained everything thank you”
Helpful Report
Posted 6 years ago
Mr Mark Holker
Verified Buyer
“Renewed by breakdown policy over the phone, brisk, and quick and painless, so will continue to use you. Mark”
Helpful Report
Posted 6 years ago
Mr Brian Ward
Verified Buyer
“the one and only time I had to call Auto National for help I was very pleased with the response.”
Helpful Report
Posted 6 years ago
Mr Robert Bromley
Verified Buyer
“AutoNational have given me good customer service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Have used this company for years they have never let me down”
Helpful Report
Posted 6 years ago
Mr Richard Dumelow
Verified Buyer
“renewed my cover over the phone .sent me comfirm it with out any attactments .”
Helpful Report
Posted 6 years ago
Mrs Linda Mills
Verified Buyer
“Good customer service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“service is very good”
Helpful Report
Posted 6 years ago
Mr Alan Pringle
Verified Buyer
“only been let down once in 30 years last year when you could not get a vehicle to take my caravan home after a 7 hour wait”
Helpful Report
Posted 6 years ago
Miss Louise Currie
Verified Buyer
“I have not yet needed to make use of my cover, but customer service staff have always been helpful at the renewal stage and the no claims discount is a great feature”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Policy is a good price for a comprehensive service.”
Helpful Report
Posted 6 years ago
Mr Peter Kilmister
Verified Buyer
“Problems renewing on-line & when charges to renew did not agree then a telephone call revealed the renewal system was down; however, my call was returned & my renewal was comleted”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“No problem taking out new policy.”
Helpful Report
Posted 6 years ago
Mr Lawrence Brown
Verified Buyer
“The score of 4 is because of the help I received from Melissa, which was appreciated. It would otherwise have been lower. I reckon I have been a continued customer of Auto National Rescue for nearly 30 years. Yet, because I was late renewing by a day (over a weekend period) I have been forced to have a new policy at over £6.00 more, for exactly the same cover! I,m not impressed by this, I'm afraid.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Thankfully not had reason to call upon breakdown cover recently. However for peace of mind they are competitively priced. Would have preferred to renew online but as have more than 2 cars on the policy this isn't possible. Did get a discount for extra cars on the policy though.”
Helpful Report
Posted 6 years ago
Mr Anthony Hatfull
Verified Buyer
“Not the cheapest,but they will transport the vehicle to a destination of " MY "choice,and not the nearest garage.Well worth the extra £15/20 compared to the competition.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very helpful been with for a few years now”
Helpful Report
Posted 6 years ago
Mrs Jennie Ashdown
Verified Buyer
“Helpful on phone especially as I am hard of hearing,the lady was very patient.Rebooked as happy last year.”
Helpful Report
Posted 6 years ago
Mr Steven Ball
Verified Buyer
“No trouble very straight forward and overall a good service”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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